Mona Ramadan

Motivated and customer-focused entry-level professional seeking a full-time remote Customer Service or Call Center position. I have experience in customer service through working as a waitress, with strong communication, problem-solving, and teamwork skills. I am eager to develop my career in customer support and provide professional service to customers.

Collection Agent at Al Ahli Bank of Kuwait (ABK) (2026-03 – 2026-07)

• Provided appropriate solutions to settle debts professionally. Updated and maintained customer data on the banks system.

Waitress at Damascus Restaurant (2021-01 – 2021-07)

• Worked efficiently within a team in a fast-paced environment.
• Accurately and swiftly fulfilled customer orders to ensure satisfaction.

High school or equivalent in Electrical Installations – Sayyedat Khadija Industrial School (2025-06)