Mostafa Hassan

Senior HR Operations Specialist with 3+ years of progressive experience across personnel administration, employee relations, payroll coordination, and full-cycle HR operations, with strong working knowledge of Egyptian Labor Law and Social Insurance procedures (Form 1 & 6).

Experience spans both retail and manufacturing environments, currently building exposure to industrial HR operations. Backed by 8 years in sales and marketing (Chemical Industries Development), plus earlier experience in production coordination and graphic design, bringing strong communication, negotiation, and cross-functional collaboration skills to HR practice.

Completed

Train-the-Trainer (TOT) certifications under Mr.

Hussein

Sobhy and Dr.

Abeer

Al-Kabbage, and a Data Analysis course covering Excel and Power BI, supporting data-informed HR reporting and decision-making. Bachelor of Law graduate with practical knowledge of labor regulations, employment contracts, and workplace compliance.

Senior HR Operations Specialist at Bedo Innovation Education (2026-04 – Present)

• Manage employee personnel files and HR documentation in full compliance with Egyptian Labor Law.
• Oversee leave, permission, and business mission processes across the workforce.
• Handle resignations, terminations, and full & final settlement calculations.
• Support end-to-end onboarding and offboarding processes to ensure smooth employee transitions.
• Manage employment contracts, renewals, and official HR correspondence.
• Coordinate payroll inputs, including attendance, deductions, and entitlements.
• Administer social and medical insurance procedures (Form 1 & 6) for employees.
• Maintain and update the HR database, and prepare operational and compliance reports.
• Ensure ongoing compliance with company policies and labor regulations.
• Provide recruitment support for engineering and technical roles — coordinating job requirements with department heads, screening CVs, and conducting initial phone interviews with candidates.

Human Resources Supervisor at Al-Rayah Market (2023-01 – 2026-04)

• Partner with hiring managers to identify staffing needs and manage the full recruitment cycle, including sourcing, screening, interviewing, and selection.
• Onboard new employees by processing documentation, conducting orientations, and coordinating tools and uniforms.
• Design and deliver training programs to build employee skills and ensure compliance with company policy, applying Train-the-Trainer methodology.
• Develop and implement HR policies; monitor attendance systems and review monthly reports on working days, deductions, and leave.
• Prepare overtime sheets and payroll reviews in coordination with the finance department, maintaining confidentiality throughout.
• Manage employment contracts (renewals, new hires, signatures) and administer employee medical insurance, including approvals and work injury claims.
• Oversee staff housing needs, transfers, and promotions with accurate documentation.
• Handle employee relations by resolving conflicts, addressing complaints, and conducting investigations — helping reduce turnover and maintain a positive work environment.
• Support monthly and quarterly performance appraisal cycles and evaluate new hires during probation for confirmation decisions.
• Draft HR correspondence including employment confirmations, warning letters, and experience certificates.
• Monitor absenteeism, apply corrective action when required, and conduct exit interviews for departing staff.
• Voluntarily continued supporting the final branch handover on a part-time basis (Saturdays and select evenings) after the formal notice period ended on 09 April 2026, completing the transition by 09 May 2026 without impacting new role commitments.

Sales and Marketing Specialist at Chemical Industries Development (CID) (2015-01 – 2023-01)

• Drove sales performance and consistently met target achievement goals.
• Managed customer relationships to strengthen retention and satisfaction.
• Built and maintained CID's brand presence and reputation across the Egyptian market.
• Designed over 100 printed advertisements published in industry magazines.
• Created the company's full product catalog, later adopted by the export team as the official electronic catalog.

Assistant Production Manager at UP2Media (2012-01 – 2014-01)

• Managed the logistical flow of production, coordinated courier deliveries, and resolved production or delivery issues with vendors.
• Conducted site visits to assess potential advertising placements and monitored the condition of existing billboards.
• Oversaw manufacturing and installation of advertising signage, exhibition setups, and permanent decorations for client events.

Graphic Designer at Media Print (2011-01 – 2012-01)

• Consulted with clients on layout and design, translating concepts into visual art direction.
• Coordinated printing and outdoor advertisement installations.
• Designed banners, promotional flyers, logos, illustrations, and 3D visuals.

Advertising Specialist at Free Media (2009-01 – 2011-01)

• Cut and shaped acrylic sheets to produce billboards, flyer holders, decorative pieces, and advertising signage.

Bachelor of Law in Law – Ain Shams University (2010-01 – 2013-01)