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Nada Saudi

Nada Saudi

Branch Manager

كفاءة
Cairoعضو منذ ٢٣ يوليو ٢٠٢٦
Branch OperationsTeam Leader
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Branch OperationsTeam Leader

نبذة

Results-driven Branch Manager and financial professional with over 12 years of extensive experience in retail banking, relationship management, and comprehensive branch operations. Proven capability to lead high-performing teams, drive aggressive sales metrics, ensure rigorous regulatory compliance, and deliver top-tier client experiences. Expert in wealth management, high-net-worth portfolio growth, and strategic risk mitigation.

الخبرة

Branch Manager at Alex Bank (2026-01 – Present)

  • Direct full branch operations, P&L performance, and strategic growth initiatives in alignment with corporate banking benchmarks.
  • Lead, mentor, and foster a high-performance culture among branch staff to exceed monthly volume targets and service excellence.
  • Cultivate high-value relationships with premium corporate and retail clients, expanding the local market footprint.
  • Enforce absolute compliance with central bank frameworks, internal audit guidelines, and risk assessment strategies.

Deputy Branch Manager at Alex Bank (2024-04 – 2025-12)

  • Managed daily branch operations, ensuring full compliance with corporate and external banking policies.
  • Supervised and coached retail and operational staff to meet aggressive sales and customer acquisition targets.
  • Conducted detailed monthly branch performance analysis and staff appraisals to maximize efficiency.
  • Successfully implemented operational improvements and risk mitigation strategies branch-wide.

Deputy Branch Manager at Arab Bank (2023-02 – 2024-03)

  • Supported overall branch growth by driving intensive staff training programs and robust sales coaching.
  • Resolved highly escalated client complaints efficiently, consistently improving overall customer satisfaction index.
  • Monitored strict operational compliance standards and tracked key performance targets across the floor.

Diamond Relationship Manager at Abu Dhabi Islamic Bank (2022-06 – 2023-01)

  • Managed affluent, high-net-worth (HNW) client portfolios and delivered custom investment and wealth advisory.
  • Formulated localized sales plans to proactively expand the premium client base and hit growth goals.
  • Ensured meticulous client profiling and execution of tailored personalized financial instruments.

Priority Relationship Manager at Emirates NBD (2020-03 – 2022-05)

  • Consistently met and exceeded individual and branch retail asset and investment sales goals.
  • Cross-sold liability products, personal loans, and wealth solutions while maintaining premium service standards.
  • Compiled exhaustive pipeline performance and daily client engagement metrics for executive review.

Priority Customer Service Officer at Emirates NBD (2019-03 – 2020-02)

  • Provided comprehensive high-tier service and operational support tailored to priority bank clients.

Senior Telesales Executive / Acting Team Leader at Emirates NBD (2018-09 – 2019-03)

  • Coached onboarding hires, ran target campaigns, and spearheaded tactical strategy designs for the desk.

Retail Banking Officer at Emirates NBD (2016-09 – 2018-08)

  • Acquired new clients through direct sales of credit cards, personal loans, and savings structures.

Telesales Executive at Bank Audi (2013-10 – 2016-08)

Trainer - Communication Skills at International Academy for Consulting and Training

التعليم

MBA in Global Management – ESLSCA University

Bachelor in Mass Communication – Cairo University (2011)

المهارات

Branch Manager

التقييمات

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