Nancy Muhammed

System Administrator with hands-on experience supporting enterprise IT environments across airline and ed-tech operations, including Linux (Red Hat, SUSE) administration, AIX systems, VMware vSphere virtualization, and SAP-supported business operations.

Red Hat

Certified (RHCSA, RHCE in progress) with a Computer Science background and a track record of managing user provisioning, system monitoring, and IT compliance routines. Brings a unique cross-functional edge from prior roles in international sales operations and digital marketing, with strong client communication, process improvement, and reporting skills.

System Administrator at EgyptAir (2026-03 – Present)

• Administer and maintain enterprise IT systems across Linux (Red Hat, SUSE) and AIX environments, ensuring uptime, security, and performance for servers and user environments.
• Manage VMware vSphere virtual infrastructure alongside SAP-supported business systems, supporting day-to-day enterprise operations.
• Manage user accounts, access permissions, and hardware/software provisioning for staff across the organisation.
• Monitor system health and respond to incidents, troubleshooting infrastructure issues to minimise downtime.
• Support backup, patching, and maintenance routines in line with IT policy and compliance standards.

Operations Executive at NabtaCode (2025-05 – 2026-05)

• Coordinated day-to-day operations for coding course delivery, including scheduling, instructor coordination, and logistics.
• Liaised between instructors, students, and management to support course quality and student experience.
• Delivered Python instruction sessions to students as part of the coding curriculum.
• Contributed to process improvements that streamlined course operations and reporting.

International Sales Executive at Reutrans LTD (2024-09 – 2025-09)

• Managed the end-to-end order fulfilment process for international clients, ensuring on-time and accurate deliveries.
• Established and maintained relationships with global stakeholders to enhance service levels and customer satisfaction.
• Identified and led improvement projects to streamline sales and fulfilment processes.

Digital Marketing Intern at Konecta (2025-02 – 2025-05)

• Assisted in planning and executing digital marketing campaigns across Facebook, Instagram, and Google Ads.
• Created engaging content and visuals to boost online presence and audience engagement.
• Carried out market research and competitive analysis to support campaign strategy and decision-making.
• Tracked campaign KPIs and prepared performance, reach, and engagement reports using Meta Business Suite and Google Analytics.
• Worked with the marketing team on basic SEO strategies to enhance website visibility.

Social Media Specialist at TechBreach (2022-10 – 2023-03)

• Boosted marketing efficiency and social media engagement for a startup offering technical courses to students.
• Collaborated within a team to execute digital campaigns that improved visibility and enrolment rates.

Content Writer, Social Media Specialist at Developer Career (2023-08 – 2023-10)

• Designed and executed marketing campaigns, significantly improving audience outreach and engagement.
• Authored content that aligned with brand messaging and strategic goals.

Bachelor's Degree in Computer Science with Honours – Helwan University, Cairo, Egypt (2020-09 – 2024-07)