Nancy Sabet

Strategic Technology and Digital Transformation Executive with 25+ years of experience leading IT strategy, digital initiatives, enterprise architecture, and cybersecurity across the regulated financial services sector. Proven track record of taking technology capabilities from zero-to-one, having served on the founding leadership team that built Société Générale Insurance Egypt’s IT operations from inception. Successfully steered the technology organization through organizational scaling, digital transformation, and the 2014 corporate acquisition by QNB.

Highly adept at translating business strategy into scalable technology platforms, establishing robust operating models, and balancing agile digital product delivery with strict regulatory compliance. Combines deep technical engineering roots with an MBA and advanced executive education from Bayes Business School and AUC. Uniquely positioned for a startup environment requiring a hands-on CIO capable of building the initial technology foundation, establishing governance, and rapidly scaling infrastructure alongside business growth.

Head of IT at QNB LIFE INSURANCE (2014 – Present)

Continued executive leadership of the technology function following QNB's acquisition of Société Générale Insurance Egypt, driving the organization through post-merger integration, enterprise growth, and comprehensive digital transformation.

• Digital Transformation & Strategy: Define and execute the enterprise technology roadmap, introducing digital-first insurance services, mobile capabilities, and modernized core platforms to drive operational efficiency and customer engagement.
• Enterprise Architecture & Delivery: Oversee the full SDLC for business-critical applications, ensuring scalable architecture and secure integrations across development, testing, and production environments.
• Cybersecurity & IT Governance: Enforce comprehensive cybersecurity protocols, vulnerability management, and IT risk controls, ensuring flawless compliance with stringent Financial Regulatory Authority (FRA) standards and audit requirements.
• Infrastructure Resilience: Direct the continuous improvement of the Disaster Recovery (DR) site and business continuity plans, maintaining zero critical service disruption during major regulatory shifts and system migrations.
• Financial & Vendor Strategy: Manage multimillion-dollar IT CAPEX/OPEX budgets. Lead RFP processes, evaluate technology investments based on ROI/TCO, and negotiate contracts with strategic tier-one vendors.

Customer Service Manager at QNB LIFE INSURANCE (2015-12 – 2017-07)

• Co-founded and established the Customer Service department from the ground up within 6 months. Designed office layouts, operational workflows, and service delivery SLAs, demonstrating cross-functional business leadership and deep understanding of the customer lifecycle.

Head of IT (Founding Technology Leader) at SOCIÉTÉ GÉNÉRALE INSURANCE EGYPT (2003-05 – 2014)

Recruited during the company’s inception to build and scale the entire IT operation, infrastructure, and technology governance frameworks from scratch.

• Zero-to-One Technology Setup: Engineered the foundational technology architecture required to launch the business. Designed and deployed the initial core applications, networks, and data center infrastructure.
• IT Organization Building: Recruited, trained, and structured the inaugural IT department. Established all foundational IT processes, helpdesk support workflows, and service management (ITIL) standards.
• Core Systems Implementation: Led the deployment of primary insurance policy management systems, mapping complex financial and operational business rules into technical configurations.
• Scalability & Control: Transitioned the startup environment into a mature enterprise operation by implementing formal IT governance, data protection protocols, and audit-ready operational controls.

Project Manager & Technical Instructor at NEWSOFT COMPANY (2000-08 – 2003-05)

• Managed concurrent enterprise software projects, acting as the primary liaison bridging business stakeholders and technical engineering teams to ensure scope, budget, and timeline adherence.
• Delivered advanced technical training programs covering Java, Perl, JavaScript, and SQL Server.

Software Application Developer at AUTOMATION CONSULTANTS (1997-11 – 2000-07)

• Engineered multi-tier architecture enterprise applications for the Ministry of Transportation (Kuwait) using Visual Basic.
• Designed, administered, and optimized complex Microsoft SQL Server database environments.

Executive Education Program – Bayes Business School, London (2026)

Executive Strategic Management Course – American University in Cairo (AUC) (2026)

Digital Transformation Diploma – ESLSCA Business School (2023)

Master of Business Administration (MBA) – Paris Dauphine University (2009)

B.Sc. in Computer Science – Ain Shams University (1996)