Omar Bregeth

Business Hotel (411 Rooms) Managing Rooms Division Operations- Front Office, Spa & Recreation facilities .

Job Profile

Functions are as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club. Works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.

Ensures Rooms

Operations meet the brand’s standards, targets Guest needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services.

Director of Rooms operations; Executive Committee member - Amman Rotana

(2019-05)

Business Hotel (411 Rooms) Managing Rooms Division Operations- Front Office, Spa & Recreation facilities .

Job Profile

Functions are as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club. Works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.

Ensures Rooms

Operations meet the brand’s standards, targets Guest needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services.

Director of Rooms operations; Executive committee member - Intercontinental Hotels Group-Crown plaza Amman

(2012-08 - 2019-03)

Managing Rooms Division Operations- Front Office, Housekeeping & laundry; Spa & Recreation facilities. Job Profile

• Functions are as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club, Laundry and Housekeeping. Works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. Ensures Rooms Operations meet the brand’s standards, targets Guest needs, ensures associate satisfaction, focuses on growing revenues and maximizes
• Functions are as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club, Laundry and Housekeeping, Security Department & Airport lounge. Works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. Ensures Rooms Operations meet the brand’s standards, targets Guest needs, ensures associate satisfaction, foc

Front Office Manager - Shangri-La Barr Al Jissah Resort & Spa - Al Waha- Al Bandar - Muscat

(2010-10 - 2012-07)

640 Rooms Managing Front Office Operations, Reservation, Guest Relations, Butlers, Luggage Porter, Concierge, And Airport Desk

Front Office Manager - Coco Palm Dhuni Kolhu Resort & Spa - Republic of Maldives

(2008-09 - 2010-10)

(140 Villas) Winner of the world travel award for 2010 (A member of small luxury hotels of the world) Managing Front Office Operations, Reservation, Guest Relations, Butlers, Luggage Porter, Security Department, Launch Section, Recreation Centre, Water Sports And Airport Lounge.

Job Profile

Managing the Front Office Department operations, monitoring the guest satisfaction survey and making action plans for achievement, involve in the department budgeting, monitoring the department profit & loss on monthly basis, involve in yearly occupancy forecast, staff training and development plan. Managing 50 team members.

Assistant Front Office Manager - Shangri-La Hotel, Abu Dhabi - Abu Dhabi - United Arab Emirates

(2006-11 - 2008-01)

(384 Rooms) In charge of Operator, Front Desk, Guest Relations, Concierge, Airport VIP Lounge, Business Centre & Executive club Lounge and Gift Shop Job Profile Assisting the Front Office Manager in managing the Front Office Department operations, monitoring the guest satisfaction survey and making action plans for achievement, involve in the department budgeting, monitoring the department profit & loss on monthly basis.

Service Manager –Front Office - Shangri-La Hotel Dubai - Dubai - United Arab Emirates

(2005-10 - 2006-11)

(425 Rooms) Job Profile

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands

Front Desk Manager (Pre-opening Team) - Jordan Valley Marriott Resort & Spa - Dead Sea - Jordan

(2002-07 - 2005-10)

(300 Rooms) In charge of Operator, Front Desk, Guest Relations, Concierge, Business Centre, Gift Shop Job Profile Assisting the Front Office Manager in managing the Front Office Department operations, monitoring the guest satisfaction survey and making action plans for achievement, involve in the department budgeting, monitoring the department profit & loss on monthly basis, involve in yearly occupancy forecast, staff training and development plan. Managing 26 team members.

Front Desk shift leader - Inter-Continental Hotel, Jordan - Amman - Jordan

(1999-11 - 2001-12)

(500 Rooms)

Rooms Division-Front Office Clerk (Pre-opening Team) - Grand Hyatt Amman - Amman-Jordan

(1998-12 - 1999-11)

(300 Rooms)

Bachelor’s Degree - Hotel Management - Applied Science University (1998 - 1998)

High School Graduation - Hotel College Amman, Jordan