Omnia Fareid

Client-facing professional with a track record spanning resident experience support, healthcare patient coordination, executive/personal assistance for US-based clients, and cross-team program coordination.

Resident Experience

Team work built hands-on skill in owning the full client journey — day-to-day communication, chasing deliverables across teams, and keeping accurate records — while flagging issues early with the context needed to resolve them fast. Quick to pick up new CRM and workflow tools.

Patient Navigator at Aizer Health Center

• Served as the primary point of contact for patients, handling inbound and outbound calls and answering routine questions clearly and professionally
• Managed pre-authorizations and insurance authorizations, keeping paperwork, documentation, and physicals up to date for every case on the list
• Booked provider appointments and followed up on refills, appointments, and lab results — proactively chasing anything a case was waiting on
• Kept a live, accurate read on where each patient stood in their care journey and what was needed next

Personal Assistant at Multiple US-based clients

• Acted as the day-to-day contact for multiple clients simultaneously, managing email correspondence and routine communications
• Wrote reports and managed projects end-to-end, keeping clients informed and confident throughout
• Flagged and prioritized important tasks, escalating anything time-sensitive with full context

Resident Experience Team (RET) Support at Styl Residential

Supported day-to-day resident communications and requests, ensuring a smooth and responsive experience

Subject Matter Expert (SME) at Styl Residential

Provided subject-matter guidance to support resident-facing operations

Vice President of Activities (VPA) at MedSIN-ZAMSA

• Oversaw and coordinated extending committees across the organization, keeping a live view of progress across every group
• Compiled and presented monthly reports on committee activities
• Headed meetings and directed agenda planning
• Managed communication with outside organizations to establish and maintain collaborations

General Assistant at MedSIN-ZAMSA

• Organized and navigated meetings, and onboarded new members and initiatives
• Delegated tasks across team members and followed up on progress until completion
• Wrote proposals and reports for organizational activities

Officer, Women's Health and Reproductive Rights Committee at MedSIN-ZAMSA

• Conducted campaigns and workshops on women's rights
• Organized workshops in collaboration with the WHO and UNFPA
• Wrote proposals and implemented committee projects

Officer, Human Rights Committee at MedSIN-ZAMSA

• Conducted campaigns and workshops on human rights
• Organized workshops in collaboration with the WHO and UNFPA
• Wrote proposals and implemented committee projects

Admin Assistant at Asafa Hospital

• Managed scheduling and coordination of appointments
• Handled patient records and documentation
• Managed correspondence and communications between departments
• Supported daily administrative and clerical operations of the hospital

Sales Representative at Norma Global

Managed client-facing conversations from first contact through close

Researcher

• Conducted and published research on the preparedness of medical students to assist during times of crisis
• Conducted and published research on the relation between mental health and postpartum hemorrhage

Tutor at UAE

Provided one-on-one instruction, tracking individual progress and adapting communication to each student

Bachelor of Medicine, Bachelor of Surgery in MBBS – Alzaiem Alazhari University