Samah Mohsen

Highly organized and detail-oriented professional with experience in sales administration, customer support, and administrative coordination. Brings 2 years of Sales Admin experience, including use of HubSpot and Engaz CRM systems, alongside customer service and data-entry experience. Skilled in Microsoft Office Suite with advanced Excel proficiency.

After Sales & Customer Support Specialist at Turath Real Estate (2026-06 – Present)

• Provided after-sales support and handled customer service requests
• Managed customer communication and follow-up as part of after-sales handling

Sales Admin at Egytrade (Car Import/Export Company) (2024 – 2026-05)

• Two years of Sales Admin experience
• Worked with HubSpot and Engaz CRM systems
• Coordinated with clients and the sales team to support efficient processing and service delivery
• Supported administrative tasks including data entry, document handling, and filing
• Supported internal teams with coordination and communication tasks
• Handled customer concerns efficiently and escalated issues when necessary

Reception & Administrative Staff at Dimension Dental Laboratory (2023 – 2024)

• Managed reception desk and handled client inquiries with professionalism and courtesy
• Performed administrative tasks including data entry, scheduling, and document management

Secretarial & Data Entry Specialist at Excellent Educational Center (2022 – 2022)

• Entered and organized educational records and student information with high accuracy

Call Center Representative at Vodafone Egypt (2022 – 2022)

• Provided customer service support and handled client inquiries with efficiency and professionalism

Bachelor of Laws – Ain Shams University