Esraa Hamada

Travel sales and customer support professional with two months of training and three months of hands-on work experience at ASAP Tickets. Experienced in searching for flights, comparing itinerary options, understanding customer travel needs, and supporting sales and follow-up activities using an internal booking system. Dentistry graduate with B2 English, strong communication skills, and attention to detail. Seeking remote opportunities in travel sales, reservations, or customer support.

Travel Sales / Customer Support at ASAP Tickets (2026 – Present)

• Completed two months of training followed by three months of hands-on work at ASAP Tickets.
• Searched for flight options and compared itineraries based on customers’ destinations, dates, preferences, and budgets.
• Communicated with customers in English to understand travel requirements and explain available options.
• Supported sales activities, lead management, and customer follow-ups in a target-driven environment.
• Used the company’s internal booking system to support flight searches and the travel sales process.

Bachelor in Dentistry – MANSOURA UNIVERSITY (2020 – 2025)