Shady Salih

Motivated and customer-focused candidate with C2-level English proficiency (EF SET 78/100) and 3 months of telesales experience at AXpert, working with Medical Life Alert (MLA) products for seniors. Strong spoken and written English, active listening, customer communication and computer skills. A fast learner currently developing Front-End Development skills and seeking opportunities in customer service, telesales, technical support, or entry-level technology.

Telesales Agent at AXpert

3 months of experience | Medical Life Alert (MLA) products for seniors

• Communicated with customers in English and explained MLA products and services.
• Handled customer questions, objections, and follow-ups professionally.
• Worked in a target-driven telesales environment and focused on customer needs.
• Used computer systems and communication tools to manage customer interactions.

Secondary School Education