Shahenda Osama

Detail-oriented and highly organized administrative professional with practical experience in office administration, back-office operations, document control, and records management. Completed four consecutive summer internships at the German University in Cairo (GUC), developing strong skills in administrative coordination, archiving systems, and workflow organization. Adept at maintaining accurate documentation, supporting daily business operations, and ensuring efficiency through excellent organizational and communication skills.

Eager to contribute to a dynamic organization while continuously developing professionally.

Operations and Administrative Specialist at Allocate Real Estate (2025-08 – Present)

• Managed daily administrative and operational tasks.
• Maintained and updated CRM data and client records.
• Coordinated with cross-functional teams to support operations.

Sales Representative at Misr Life Insurance (2025-01 – 2025-08)

• Promoted and sold life insurance policies to individual and corporate clients based on their financial needs.
• Provided financial consultations to clients and explained various insurance plans and benefits.
• Maintained relationships with existing customers and followed up to ensure satisfaction and renewals.
• Achieved sales targets through effective communication, customer trust, and product knowledge.

Admission Office at German University in Cairo (GUC) (2022-06 – 2024-08)

Summer internship from 2022 to 2024

• Supported student admissions and data entry processes over four summer internships.
• Communicated with applicants and families, ensuring smooth application experiences.
• Handled document archiving and record organization using Excel and internal systems.
• Contributed to improving workflow and administrative efficiency within the office.

Bachelor of Arts in History – Cairo University (2024)