Yara Atef

Detail-oriented Academic Coordinator with a background in Psychology and professional experience in student registration, payment follow-up, and academic scheduling. Skilled in Excel, Google Sheets, and data management with strong communication abilities and teamwork spirit. Adept at ensuring smooth operations by coordinating between students, teachers, and administration.

Administrative & Operations Coordinator at Marketech solution group (2021 – Present)

• Enter and manage client data using Excel and Google Sheets.
• Process payments and complete enrollment procedures.
• Follow up with clients to ensure timely payments and provide support.
• Arrange schedules and coordinate meetings, classes, or appointments.
• Monitor and reconcile financial records with staff or vendors.
• Respond to inquiries via email, phone, or company social media channels.
• Provide excellent customer service, addressing questions and concerns professionally.
• Support smooth operations and maintain organized records.

Bachelor of Arts in Psychology – Alexandria University – Faculty of Arts, Psychology Department (2019 – 2023)