Ziad Walid

A highly adaptable and dedicated tourism professional with a strong foundation in travel operations and client management. Experienced in utilizing industry-standard reservation systems to coordinate efficient travel logistics. A fast learner with proven leadership and teamwork abilities, capable of working efficiently under pressure to deliver seamless customer experiences and support agency growth.

Tourism Operations & Client Relations at AS Agency

• Facilitated travel arrangements and managed client bookings in a fast-paced tourism agency environment.
• Professionally handled clients under pressure, actively resolving conflicts and ensuring high customer satisfaction.
• Demonstrated strong adaptability and management skills while coordinating effectively with vendors and tour operators.

Bachelor's Degree in Tourism and Hotels – Higher Egyptian Institute for Tourism and Hotels