Alejandro Montes García

Hands-on Lead with 8+ years of experience building and scaling customer-facing products. I combine strong frontend expertise with full-stack experience to deliver reliable, high-impact solutions. I've led teams while staying close to the code, improving time-to-market, streamlining delivery, and aligning technical decisions with product outcomes.

I'm product-minded at heart and focus on building systems that deliver real customer value, balancing speed, scalability, and long-term maintainability.

Professional Services Frontend Specialist at Caravelo (2025-11 – 2026-04) Led frontend and middleware integration for customer onboarding, mentored developers, and designed key product features.

• Led the end-to-end onboarding process for 3 new customers, with a focus on frontend and middleware integration.
• Mentored frontend developers and ran onboarding sessions for Caravelo's Flight Subscriptions platform, improving ramp-up and delivery consistency.
• Designed and implemented key product features using TypeScript, Vue.js, PHP, and Laravel, focusing on performance, reliability, and maintainability.

Engineering

Manager at Caravelo (2024-01 – 2025-10) Managed cross-functional engineering team delivering Flight Subscription product to airline tenants with focus on process optimization and platform scalability.

• Managed a cross-functional team of up to 7 engineers delivering Caravelo's Flight Subscription product to 5 new airline tenants, and developing new product lines for 3 of them.
• Coordinated end-to-end onboarding of partner airlines, reducing onboarding time by 60% through process and automation improvements.
• Drove platform-level changes to support multi-tenant airline deployments, decreasing customization lead time and improving maintainability.
• Partnered with product and solutions teams to prioritize roadmap items that aligned technical trade-offs with commercial goals and measurable KPIs.
• Implemented engineering best practices (code reviews, testing, CI/CD, documentation) to raise the team's technical maturity and ownership. Tech Lead at Caravelo (2021-11 – 2024-12) Owned technical architecture for chatbot framework, driving NLP integrations and CI/CD improvements while mentoring engineers on best practices.
• Owned technical architecture for the chatbot framework, driving NLP integrations, testing strategy, and CI/CD pipelines to improve reliability and reduce deployment friction.
• Collaborated with product, design, and customers to prioritize features that delivered measurable business value aligned to OKRs.
• Mentored engineers on clean code, conversational UX patterns, and scalable integration approaches, fostering knowledge sharing and engineering excellence.
• Contributed to hiring and onboarding processes, improving team capability and reducing new-hire ramp time.

Chatbot

Developer at Caravelo (2017-09 – 2021-10) Developed and maintained conversational platforms for airline and travel customers using Node.js and Java with real-time booking and ticket management integrations.

• Developed and maintained conversational platforms for airline and travel customers using Node.js and Java, enabling booking, check-in, and support tasks via chat interfaces.
• Integrated chatbot flows with airline reservation systems to enable real-time booking and ticket management across channels.
• Mentored chatbot trainers to improve intent classification; introduced processes that increased classification precision and recall.
• Designed and implemented a framework to measure precision and recall for Dialogflow agents, enabling data-driven improvements to conversation design and performance monitoring.

PhD in Computer Science – Eindhoven University of Technology (2013-10 – 2017-09)

Master of Engineering in Web Engineering – Universidad de Oviedo (2011-09 – 2013-07)

Bachelor of Engineering in Computer Science – Universidad de Oviedo (2008-09 – 2011-07)