Benjamin Gallo

Senior Platform & Infrastructure Engineer | Hybrid Cloud & K8s (GKE) | Storage Architecture, DR & IaC | GCP · AWS · VMware ·

Senior Platform Infrastructure Engineer — Global Virtualization SPOC (L3) | Tata Consultancy Services

May 2026 – Present • Remote, Spain

• Global L3 single point of contact (SPOC) for VMware and Nutanix platforms supporting EMEA and APAC in a GxP-regulated pharmaceutical environment.
• One of two SPOCs within a 30-person team, handling L3 escalations on VMware and Nutanix.

Platform Engineer | Expenti

November 2024 – April 2026 • Málaga, Spain

• Managed hybrid Kubernetes platform — on-prem clusters (VMware/OpenStack) and GKE — provisioned and maintained via Terraform and Ansible, across GCP and AWS.
• Operated and maintained Cloudflare configurations for edge traffic management and security.
• Led incident response and platform reliability efforts, ensuring service continuity across multi-cloud and on-prem workloads.
• Collaborated with cross-functional teams to integrate new applications into the platform, managing provisioning, configuration, and troubleshooting.

Infrastructure Engineer | The Workshop

January 2024 – November 2024 • Málaga, Spain

• Maintained, upgraded, and expanded NetApp ONTAP cluster storage infrastructure.
• Implemented FabricPool tiered storage, automating cold-data offload to S3 object storage and reducing primary storage costs.
• Configured S3 buckets and managed object storage integrations for application and backup workloads.
• Designed and managed disaster recovery relationships at volume and SVM levels; storage provided via NFS, iSCSI, S3, and NVMe over TCP.

Technical Instructor | Freelance

February 2020 – January 2024 • Concurrent with Grupo SMS engagement

• Delivered official vendor certification training as NetApp Authorized Instructor and Splunk Certified Instructor through training providers including AVC, Arrow Education Services, SCC Spain, and TAISA.
• Trained teams from government, defense, and scientific research organizations on enterprise storage (ONTAP, FabricPool, SnapMirror) and observability platforms.
• Ran hands-on VMware and Nutanix virtualization workshops for clients and partners, bridging vendor certification content with real-world infrastructure scenarios.

Senior L3 Systems Engineer | Grupo SMS

June 2012 – January 2024 • Málaga, Spain

• Progressed from N1 through N2 to L3 technical lead for infrastructure; remained the primary technical reference for the environments designed through the end of the engagement.
• Designed and deployed VMware vSphere environments (5.x–8.x) and Nutanix clusters for clients across multiple industries; led migrations from legacy infrastructure to VMware vSAN and Nutanix HCI.
• Configured and maintained VMware SRM for automated disaster recovery failover; implemented Nutanix Async DR, Metro Availability, and Leap DR solutions.
• Designed and deployed immutable backup architectures using Veeam, ensuring air-gapped recovery for ransomware resilience.
• Installed and administered enterprise storage (NetApp ONTAP, Dell EqualLogic, EMC, Huawei); managed multi-protocol environments (NFS, iSCSI, SMB, S3).
• Administered Microsoft 365 and Exchange environments for multiple client tenants; led on-prem Exchange to Exchange Online migrations.
• Managed network security: Fortinet and Sophos firewalls, Wi-Fi infrastructure with 802.1x authentication.

Network Operator | Grupo SMS

December 2010 – June 2012 • Málaga, Spain

• N1 network operator at a Telefónica CGP, handling network operations for multiple clients.

Systems Administrator | PC Plus

2010 • Málaga, Spain

• Implemented small business solutions using Cisco networking technologies.
• Administered Microsoft Windows server environments and provided end-user support.

• VMware Certified Professional – VMware Cloud Foundation Administrator (Broadcom) 2026
• Broadcom Partner Certification – Proven Professional – VMware Cloud Foundation – Implementation 2026
• Nutanix Certified Professional – Multicloud Infrastructure 7 (NCP-MCI 7) 2026
• AWS Certified Solutions Architect – Associate
• VMware Certified Professional – Data Center Virtualization (VCP-DCV) 2023
• VMware vSphere (5.x, 6.x, 7.x, 8.x) • VMware Horizon • VMware vSAN (OSA & ESA) • VMware SRM
• Nutanix Enterprise Cloud Administrator • Nutanix Certified Services Core
• NetApp Certified Technology Associate • NetApp Certified Data Administrator
• NetApp Certified Implementation Engineer – Data Protection Specialist
• NetApp Authorized Instructor • Splunk Core Certified Power User • Splunk Certified Instructor
• Microsoft Certified Engineer • Microsoft Office 365 & Exchange
• Terraform & Ansible (IaC) • ITIL® Foundation