Camille Marti
PUBLIC RELATIONS & CUSTOMER SERVICE SPECIALIST
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Sobre mí
Manage front desk operations and customer relations at a boutique pilates studio in the heart of Old San Juan, optimizing client retentions and ensuring an impeccable experience from the first point of contact. Prepare complementary snacks and provide barista service. Answer phone calls, text messages, and emails, and assist clients with their class bookings.
Experiencia
Front Desk Coordinator & Barre Instructor at Old San Juan Yoga & Well Being (2025-08 – Present)
- Manage front desk operations and customer relations at a boutique pilates studio in the heart of Old San Juan, optimizing client retentions and ensuring an impeccable experience from the first point of contact.
- Prepare complementary snacks and provide barista service.
- Answer phone calls, text messages, and emails, and assist clients with their class bookings.
Graphic Designer, Editor and Copywriter at Self Employed (2025-08 – Present)
Account Executive & Content Creator at Wunderman Thompson, DDB Latina (2018 – 2023)
- Managed local brand accounts, serving as the primary liaison between client and the agency's creative team.
- Led project management initiatives, managed campaign budgets, and ensured compliance with production schedules and deadlines.
- Presented business pitches and proposals, coordinating multidisciplinary teams across design, copywriting, and audiovisual production.
Educación
High School Diploma – Colegio Sagrados Corazones (2012)
Bachelor's Degree in Public Relations, Advertising and Marketing – University of Puerto Rico, Río Piedras (2017)
Exchange Program in Marketing and Public Relations – Universidad Complutense de Madrid (2016 – 2016)
