Carolina Villa

Multilingual KYC/AML Analyst with hands-on experience in customer onboarding, document verification, and financial crime risk analysis within international fintech environments. Specialized in regulatory compliance, fraud detection, sanctions screening, and transaction monitoring. Proven ability to manage high-volume operational workflows while maintaining strict quality standards and regulatory compliance. Strong interest in financial compliance, anti-money laundering, and risk management.

KYC/KYB/AML Analyst at Fourthline (2024-01 – Present)

Customer onboarding and identity verification (CDD / EDD), Sanctions, PEP and adverse media screening, AML transaction monitoring and investigations, Risk assessment, fraud detection and case escalation

• Customer onboarding and identity verification (CDD / EDD)
• Sanctions, PEP and adverse media screening
• AML transaction monitoring and investigations
• Risk assessment, fraud detection and case escalation
• Key metrics: Up to 1,000 KYC cases/day | 300 AML investigations/day
• 99% SLA | 99% accuracy rate

Assistant Store Manager at GEOX Spain (2023-05 – 2024-01)

Team supervision and operational management, KPI tracking and reporting, Incident resolution and administrative control

• Team supervision and operational management
• KPI tracking and reporting
• Incident resolution and administrative control

Customer Service Specialist at ADIDAS Brand Center (2023-01 – 2023-05)

Customer support and issue resolution, Transaction handling and cash management, Communication with international customers

• Customer support and issue resolution
• Transaction handling and cash management
• Communication with international customers

Degree in Marketing | Communication – Universitat Oberta de Catalunya (2022-09)

Ongoing