Cristina Chiariello

Proactive and highly organised trilingual professional with strong experience in luxury hospitality and customer service. Skilled in reservations, guest requests, appointment management and day-to-day coordination. Known for discretion, reliability and a solution-oriented approach in fast-paced international environments.

Receptionist - Amàre Hotel Marbella - Marbella, Spain

• Provide high-touch guest service in a luxury international hotel environment.
• Manage reservations, guest requests and daily coordination with professionalism.
• Resolve enquiries efficiently and communicate in Italian, Spanish and English.

Receptionist - Hotel Cumeja Beach Club - Italy

(2022-01 - 2025-12)

• Managed reservations, check-in/check-out and personalised guest assistance.
• Coordinated with housekeeping and maintenance to maintain service standards.

Beauty Centre Receptionist - Marbella - Marbella

(2025-11)

• Manage appointments and schedules with accuracy and discretion.
• Provide personalised client service and coordinate daily services.

Online Sales & Digital Marketing - Self-employed

• Managed online sales and customer relationships through social and digital platforms.
• Developed sales initiatives reported to have increased revenue by 30%.

Receptionist - Hotel Park - Italy

(2018-01 - 2018-12)

• Handled front-desk enquiries, bookings, availability and administrative support.

Language Diploma - Liceo Linguistico Marco Tullio Cicerone (2016)