Daniel Cardo saura

Motivated and dynamic retail professional with over four years of experience in customer service, fashion and hospitality. Skilled in team leadership, training and delivering exceptional customer experiences. Adaptable, goal-oriented and passionate about continuous growth.

RETAIL ASSISTANT & MENTOR at Bershka (Inditex) (2025-01 – Present)

• Provide excellent customer service and create a positive in-store experience.
• Mentor and train new employees, supporting their integration and development.
• Support visual merchandising and store presentation standards.
• Manage stock replenishment and ensure store operations run smoothly.
• Handle cash operations and contribute to achieving store KPIs and sales goals.

SUPERVISOR / BARISTA at LAP Coffee (2024-01 – 2026-01)

• Supervised daily operations and ensured high service standards.
• Managed workflow, opening and closing the store.
• Trained and coached new team members.
• Handled cash, inventory and stock control.
• Ensured excellent customer satisfaction in a fast-paced environment.

MANAGER at Café Universal (2023-01 – 2024-01)

• Managed daily operations and team coordination.
• Responsible for inventory management and supplier orders.
• Ensured exceptional customer service and client satisfaction.
• Controlled costs and maximized profitability.

RETAIL ASSISTANT at Primark (2022-01 – 2023-01)

• Assisted customers and provided product advice.
• Maintained store organization and visual standards.
• Operated cash register and managed fitting rooms.
• Supported sales floor and stock operations.

NURSE at HM Hospitals (2021-01 – 2022-01)

• Provided patient care and support in hospital units.
• Assisted medical staff in daily tasks and procedures.
• Ensured patient comfort and well-being.

BEAUTY ASSISTANT at Arela Estética (2021-01 – 2021-12)

• Assisted in beauty treatments and customer care.
• Managed appointments and client follow-up.
• Maintained workspace cleanliness and organization.

NURSING ASSISTANT DEGREE (2018)

CLINICAL LABORATORY TECHNICIAN DEGREE (2022)