Daria Shkuratova

HR Operations professional with 5+ years of experience in recruitment coordination, onboarding, and people operations within fast-paced international environments. Focused on building structured HR processes, improving operational efficiency, and ensuring smooth end-to-end employee lifecycle management in scaling organizations. Experienced in HR administration, cross-functional coordination, and process optimization.

HR Manager - OPPIZI

(2024-07)

• Built and optimized HR operational infrastructure, including workflows, employee records, and internal process organization, supporting company growth from 50 to 120 employees within the first year.
• Owned onboarding and employee lifecycle operations, including documentation management, access provisioning, employee transitions, and coordination across international teams.
• Coordinated recruitment operations, including candidate pipelines, interview scheduling, stakeholder communication, and follow-up processes to ensure a smooth candidate experience.
• Led cross-team implementation of HR tools and workflow integrations, helping standardize internal processes and improve operational efficiency during rapid scaling.

HR Specialist - OPPIZI

(2022-09 - 2024-07)

• Created and maintained structured HR documentation, internal guidelines, and centralized process resources to improve information accessibility and organizational clarity.
• Supported day-to-day HR and team operations by coordinating administrative processes, improving task organization, and ensuring smooth operational execution during rapid scaling.

Talent Agent - FREELANCE

(2024-03)

• Source and engage talent, coordinate collaborations, and manage communication across different stakeholders.
• Negotiate agreements and maintain follow-up throughout the process to ensure smooth coordination and conversion, signing contracts with boutique concept stores based in Spain.
• Build and manage outreach and relationship pipelines in a fast-moving environment.

Business Development - CREATIO

(2021-07 - 2022-09)

• Conducted 50+ client demo calls supporting business development activities and prospect engagement.
• Created scripts and templates for outreach and communication to improve consistency and response quality.
• Assisted in building outreach strategies and communication workflows for client acquisition efforts.
• Supported recruitment and candidate communication, strengthening qualification and stakeholder management skills.

Strategic Project Manager - SOFTERMII BPO

(2020-09 - 2021-07)

• Led recruitment, onboarding, and offboarding processes for a team of 10+ employees in a fast-paced environment.
• Coordinated day-to-day team operations, task distribution, and internal communication to ensure smooth workflow execution.
• Led several cross-team projects, centered around growing company revenue scaling our employee base.
• Implemented KPI tracking and performance monitoring systems to improve accountability and operational clarity as measured by increase in client retention by 30%.
• Supported project coordination and process management across HR and sales-related operations.

Head of Sales Department - HOMEALLIANCE

(2016-04 - 2020-09)

• Built and scaled internal team operations from scratch in a growing business environment.
• Created team structures, workflows, and operational processes for recruitment and employee coordination.
• Managed HR documentation, contracts, onboarding processes, and internal communication.
• Recruited, trained, and supported new team members during scaling stages.

Bachelor - Hotel & Restaurant Business - Kharkiv State University (2017 - 2020)