Recepcionista
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Highly organized and detail-oriented Receptionist with a proven track record of managing administrative tasks eciently. Skilled in communication and time management, able to support multiple clients with excellent precision.
Amazon Logistics . Costa Rica | May 2023 - Apr 2024
· Experienced in providing excellent customer service in a remote environment. · Demonstrated strong communication skills by effectively communicating with · customers and colleagues.
Managed high call volumes eciently by staying organized and prioritizing tasks.
· Collaborated with team members to improve overall customer satisfaction and retention.
· Provided excellent customer service by resolving issues and answering questions promptly.
Hotel Sendero . Nosara Costa Rica | Jan 2022 - Dec 2022
· Managed a multi-line phone system, directing calls and greeting visitors.
· Scheduled appointments and maintained oce supplies inventory.
· Handled email and fax correspondence with professionalism and attention to detail.
· Provided administrative support, such as data entry and ling, as needed.
CUSTOMER SERVICE CASHIER PART TIME
Cafe de Paris . Nosara Costa Rica | Jan 2022 - Mar 2022
· Customer service: Assisted customers with inquiries, resolved issues, and ensured satisfaction.
· Product knowledge: Familiar with store inventory, promoted and upsold products.
· Multitasking: Handled busy checkout lines while providing exceptional service to customers.
· Cash handling: Managed transactions accurately and eciently, balanced cash drawer at the end of shift.
White Palms Boutique Hotel . Nosara Costa Rica | Jan 2021 - Dec 2021
· Managed busy switchboard, directing calls and relaying messages eciently and accurately.
· Greeted clients and visitors, providing exceptional customer service in a professional manner.
· Scheduled appointments and meetings, maintaining an organized and streamlined calendar system.
· Handled incoming and outgoing mail, packages, and deliveries with attention to detail and timeliness.
Cachos Surf School . Nosara Costa Rica | Jan 2017 - Dec 2018
· Procient in Microsoft Oce suite, scheduling meetings, and drafting correspondence eciently.
· Skilled at organizing and maintaining les, records, and oce supplies meticulously.
· Experienced in coordinating travel arrangements and creating detailed itineraries for executives.
· Excellent at prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines consistently
Virtual Latinos university . Costa Rica | Jan 2022 - Dec 2022
Academy USA . Nosara, Costa Rica | 2011 - Mar 2022
Air Hostess Barcelona . Barcelona Spain | Sep 2020 - Mar 2021
Aerobell . San José Costa Rica | Jan 2023 - Present
