Elise Brands

Motivated professional looking to build a career in IT Support or Customer Service. Through my experience in customer service, hospitality, retail, and sales, I have developed strong communication, problem-solving, and organizational skills. I quickly learn new systems and software, work accurately under pressure, and enjoy helping customers in a professional and friendly manner.

I am seeking a position as a Junior IT Support Technician, Service Desk Analyst, Customer Support Specialist, or Customer Service Representative where I can combine my customer-focused approach with my interest in technology.

Sales Advisor at Selectra (2025-01 – Present)

• Advised customers on energy and telecom contracts
• Maintained customer relationships
• Worked with CRM systems
• Achieved sales targets

Receptionist at Boutique Hotel (2024-01 – 2025-01)

• Managed check-ins/check-outs
• Handled phone calls and emails
• Completed administrative tasks
• Resolved guest inquiries

Fitness Instructor / Entertainment at H10 Timanfaya Palace (2023-01 – 2024-01)

• Led activities
• Delivered presentations
• Provided excellent guest service

Assistant Team Leader at Jumbo (2018-01 – 2023-01)

• Supported daily operations
• Coordinated staff
• Prepared schedules
• Delivered excellent customer service

Hairdresser at Stylisimo (2019-01 – 2021-01)

• Provided professional customer service
• Consultations
• Hair styling

MBO Level 4 in Salon Management – Nova College (2019-01 – 2021-01)