Fionnuala Hayward
Native English speaker
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Sobre mí
Well organised, dependable worker with over 20 years customer service and management experience.
Experiencia
Waitress
The Waterfront bar, Costa Teguise (full-time position)(mar. 2023 - present).
General waitressing duties. Created friendly, welcoming atmosphere to encourage positive customer experience. Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Postmaster An Post, Dublin, Ireland (full-time position)
(Jan. 1999 - Sept. 2022)
Responsible for the day to day running and security of post offices.
Cash handling, receiving and distributing large amounts of cash.
Responsible for hiring, training and managing staff.
Responsible for weekly audits and accounts.
Head Waitress
Wicklow Heather Restaurant, Wicklow, Ireland (part-time/evening position)
(Aug.2009 - June2019)
Trained, coached and mentored new staff.
Helped create a good team spirit and a happy work environment .
Facilitated effective communication between kitchen and waiting staff, including menu updates and process changes.
Established rapport with customers to elevate their experience and maximise upselling opportunities.
