Gerard Duran egea

Buscando oportunidades en empresas líderes para aplicar mis conocimientos y desarrollar mi carrera profesional.

World Wide Logistics Solutions Barcelona, Spain

Customer Service Manager and Deputy National Operations Manager 10/21- Present

• In charge of the customer service department and assistant manager of the operations department in logistics consultancy for companies in the sector. Participation in transformation projects from a digital strategy perspective.
• Team management
• Contracting national transports
• Consultant and logistics advisor for small and large companies
• Training and evaluation of people in customer service department
• Daily dealings with clients
• Incident and complaint control
• Problem-solving

Global Home BCN El Masnou, Spain

• Financial management: overseeing budget and finance management, including preparation of financial reports.
• Management of new technologies: assessing and adopting innovative technologies that improve the efficiency and productivity of the company.
• Customer management: maintaining relationships with customers and suppliers, responding to queries and resolving problems.
• Property management: overseeing the maintenance, repair and renovation of properties.
• Property valuation: conducting property valuations and preparing reports to assist property owners in making decisions.
• Develop all types of online processes for the company such as: social networks, website, online consultations etc...

Northweek Barcelona, Spain

• Managed a team of 5 peoplein various promotions of the brand.
• Gained leadership and organization skills

Tecnocampus – Pompeu Fabra Barcelona, Spain

09/18-06/22

EF international Language Campus Oxford Oxford, United Kingdom

The London school of Economics and Political Science London

• Exchange course reinforcing my Business &Economics knowledge from a Europeanprospective.