Ustomer Service and Social Media Management.
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Multilingual professional (Portuguese, Italian, Spanish and English), with experience both in customer service, community management and social media management.
Great IT skills; Marketing and developing creative projects skills; Great social media skills; Strong written and oral communication skills: Accurate spelling, grammar and punctuation; Good organization skills and the ability to work under pressure to tight deadlines; Strong ability to work in group; flexibility, persistence, motivation, integrity, resilience, dynamic, dedicated and proactive. Keen interest in culture, nature, foreign languages, business and people.
For me my mission is always to get the client to be one with the company, understanding the company's mission and how the relationship and empathy with the costumer is important for both the company and the costumer.
Porto Alegre, Brazil | May 2022
Farroupilha, Brazil | Jan. 2018 – Nov. 2022
Feb 2020 – Dic. 2022 High School at La Salle Carmo with 1 year at Sesi International School
Languages Skills: Fluent Portuguese, Advanced English, Basic Italian, Fluent Spanish