Hassan Moussa

Highly organized commercial operations and account-management professional with experience supporting sales activity, client communication, proposals, reporting, documentation, and cross-functional delivery. Managed 25+ client accounts in an agency environment and currently coordinates six active client relationships at DAK Agency. Strong follow-through, attention to detail, and ability to keep multiple priorities, stakeholders, and deadlines moving in fast-paced environments.

Co-Founder & Client Operations Lead at DAK Agency (2025-01 – Present)

• Coordinate day-to-day commercial and operational activity across six active client accounts, including requests, priorities, approvals, follow-up, and next steps.
• Prepare and organize client requirements, proposals, campaign scopes, internal briefs, and status updates for delivery teams.
• Maintain structured tracking of deadlines, outstanding actions, client feedback, and deliverables across designers, media buyers, and content creators.
• Support growth conversations with clients by identifying additional needs, future marketing plans, and opportunities to expand services.

Account Manager & Marketing Team Lead at Mimic Marketing Agency (2023-01 – 2024-12)

• Managed 25+ client accounts across F&B, retail, and service sectors, acting as a central point of contact between clients and internal teams.
• Supported commercial proposals, campaign planning, negotiations, supplier coordination, and ongoing account follow-up.
• Tracked multiple concurrent projects, deadlines, client requests, and campaign outcomes while maintaining clear communication with stakeholders.

Logistics Coordinator at Breadfast (2023-01 – 2024-12)

• Coordinated inventory, dispatch, and delivery operations in a high-volume environment, working closely with warehouse and operations teams.
• Monitored operational KPIs, delivery issues, and daily performance, escalating blockers and supporting timely resolution.

Launch Campaign Manager / Floor Operations at Bashawya Restaurant (2024-01 – 2025-12)

• Coordinated launch activities, vendors, internal teams, promotional requirements, and operational readiness for a new hospitality business.
• Supported customer-facing operations, POS processes, issue resolution, and day-to-day coordination in a fast-paced environment.

Bachelor of Dental Medicine & Oral Surgery in Dental Medicine & Oral Surgery – Future University in Egypt (2023-12)