Jacob Mills

Reliable and friendly with experience in customer service and fast-paced hospitality. Comfortable following routines, staying organised and completing practical tasks to a high standard. Works well as part of a team, supporting customers with a calm, polite approach and confident handling difficult or sensitive situations under pressure. Seeking a practical role in retail or general operations with clear tasks and consistent standards.

Store Assistant - Tesco

(2025-01 - 2025-12)

• Worked on shop-floor replenishment and keeping shelves stocked and tidy
• Managed backstock and helped move stock from delivery areas to the shop floor
• Supported deliveries by unloading and putting stock away safely and efficiently
• Maintained display presentation (facing up, keeping products customer-ready)
• Followed store routines and health & safety procedures

Sale Assistant - Cineworld

(2024-01 - 2024-12)

• Serving food and drinks
• Checking tickets
• Screen checking
• Cleaning screen

BTEC Hospitality & Catering (Levels 1 & 2) - Hospitality & Catering - Bracknell & Wokingham College (2011-01 - 2013-12)