John D'Hanis
Chief Operating Officer | Fintech & Banking-as-a-Service | Payments & Acquiring
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Sobre mí
Senior fintech executive with 20+ years of experience leading operations, payments, and acquiring businesses within regulated environments. Proven track record in building and scaling operational infrastructures, driving profitability, and navigating complex regulatory landscapes (incl. DNB, PCI, card schemes).
Strong operator with a strategic mindset, combining hands-on execution with board-level impact. Experienced in transforming organisations into scalable, data-driven, and compliant platforms supporting rapid growth.
Experiencia
Head of Payment Operations - Everfield Payments
(2025-01)
- Built and scaled payment operations across a portfolio of SaaS companies
- Enabled monetisation of payments through centralized infrastructure and processes
- Designed operational frameworks supporting scalability and efficiency
Founder & Independent Consultant - JDH Consultancy
(2018-01)
- Advised fintech boards on acquiring strategy, licensing, and operational setup
- Led scheme membership applications and regulatory processes
- Delivered operational audits and process optimisation programs
Head of Acquiring - Intergiro Intl AB
(2020-01 - 2023-12)
- Built acquiring business from inception: operating model, product, teams, processes
- Owned full P&L and strategic roadmap
- Achieved full operational readiness and profitability within 2 years
- Managed key scheme, banking, and strategic partner relationships
Head of Strategic Partnerships - PAY.nl
(2019-01 - 2020-12)
- Owned product roadmap and partnership strategy
- Led full scheme licensing and certification process (10 months)
- Expanded capabilities and strengthened partner ecosystem
COO & Managing Director - European Merchant Services (Fiserv JV)
(2011-01 - 2018-12)
DNB-approved statutory director
- Responsible for end-to-end operations: onboarding, servicing, compliance, security
- Transformed company into omnichannel acquirer
- Drove continuous improvement, reducing cost-to-income ratio
- Delivered consistent growth and 4x EBITDA increase
Director Business Development & Architecture - European Merchant Services
(2007-01 - 2011-12)
- Led strategic transformation projects and platform enhancements
- Managed senior consultants and cross-functional delivery teams
- Owned strategic roadmap and key commercial relationships
Vice President Product Development - GlobalCollect (Worldline)
(2005-01 - 2007-12)
- Led product and engineering teams
- Delivered scalable payment platform enhancements
- Established acquiring relationships for redundancy and cost efficiency
- Achieved PCI compliance
Product Development Manager - GlobalCollect
(1998-01 - 2005-12)
Manager Cash Management - GlobalCollect
(1998-01 - 2005-12)
global cash ops, 160+ bank accounts, forecasting, FX
Educación
Commercial Economics - HEAO
Economics - University of Amsterdam
Accountancy - Nivra
