Senior General Manager
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I am an experienced over five years professional, in the administration and teaching fields in the US market. A creative, sharp-minded person with leadership & coaching skills. Strong time-management skills and work ethic. Revenue- and results-driven. I am looking for a position in a company seeking a professional with working under-pressure skills, someone who has strong translating skills, and the ability to lead, motivate and communicate effectively with staff members.
Effectively managed a property team of over 500 accounts/contracts and over 15 staff members. Oversaw executive leadership, company training, and public relations with the residents. Developed intensive, ambitious business strategies, short-term goals, and long-term objectives.
Responsible for the community's overall performance in financial management, appearance, and resident relations. Successfully administrated the business in the community's day-to-day operations, management office, and staff. Ensured all aspects of the property and curb appeal met OHSA standards.
Oversaw and managed the details of apartment turnarounds and contractor work. Guaranteed compliance with existing OHSA policy. Achieved maintaining collections above the minimum standards. Coordinated, prepared, and submitted marketing reports, including but not limited to the following: weekly traffic reports, weekly occupancy reports, captured percentages, and weekly management reports.
Maintained approved budgets and requested the appropriate Housing Director’s approval for all needed budget deviations. Prepared and submitted budget variance reports, executive summaries, budget forecasts, and month-end accounting and rent reports. Managed, trained, and counseled on-site staff.
Analyzed monthly performance and budgeted projections and discussed strategies with the Director. Communicated with the staff strategy changes and short and long-term goals for community operation. Established schedules of on-site leasing personnel and conducted annual employee performance reviews, and made recommendations for assigned staff’s merit increases, promotions, and performance evaluations as necessary.
