Martyna Miskiewicz

HR Professional with over 7 years of international experience in HR Operations, Employee Support, Benefits, and Compensation. Experienced working in large global companies, independently supporting 1,000+ employees, as well as fast-growing remote startups with changing priorities. Strong background in HR administration, employee lifecycle processes, HRIS and HR ticketing systems with SLAs, supporting employees across EMEA and APAC, with a strong focus on Spain.

Skilled in Workday, Jira and Excel, with experience managing high-volume employee cases, investigating issues, coordinating with internal teams and external providers, and improving HR workflows and knowledge bases. Experienced both as a first point of contact for employee queries and as a Total Rewards specialist. Service-oriented, attention to detail, organized and comfortable working independently.

Career

Break &PhD | 2023–2025/February 2025 - present

Compensation Specialist - Premier Research - Remote

(2025-03 - 2026-01)

fixed term

• Salary benchmarking across 13+ countries using market data from Mercer, and WTW
• Analysed roles across job levels from Junior to SVP and selected appropriate market salary ranges based on market data.
• Built and maintained Excel models consolidating global compensation data to support market-pricing analysis across job families.
• Successfully delivered the project on time, resulting in a contract extension to cover additional international markets.

Benefits Specialist - Omnipresent - Remote

(2022-10 - 2023-02)

• Supported Benefits Operations across EMEA and APAC in a global EOR environment, providing backup support for the Americas.
• Investigated and resolved benefits cases for EOR employees
• Provided country-specific employment and benefits information to the Sales team to support new client proposals.
• Partnered with IT to implement Jira as a central HR ticketing system, improving case visibility and management.
• Maintained and updated the internal knowledge base, ensuring accurate and accessible guidance for recurring employee queries.

HR Admin - TUI Holdings - Mallorca

(2019-01 - 2022-10)

• Provided first-line bilingual HR support via tickets and email in English and Spanish within international Shared Services team.
• Managed high-volume HR support for over 4,000 seasonal employees on Spanish and Swiss contracts
• Resolved HR queries covering payroll, benefits, and employee lifecycle, escalating issues to the appropriate teams when required.
• Helped launch Jira as the new HR ticketing system, creating standard answer templates and knowledge base articles to speed up response times for employees.
• Supported HR Systems and other HR teams responsible for employee applications and documentation during periods of exceptionally high workload
• Acted as a first point of contact for employees in Spain during the COVID-19 pandemic, providing guidance on changing local restrictions and ERTE-related employment measures and coordinating with HR teams on employee queries.

Benefits Specialist - Becton Dickinson - Wrocław

(2018-02 - 2018-12)

• Coordinated employee benefits for Spain, working closely with external vendors, internal payroll, and local HR teams to ensure accurate setup.
• Handled health insurance enrollments and worked directly with Aon and Adeslas to resolve employee coverage issues.
• Aligned benefits data with the Payroll department every month to prevent errors in employee deductions.
• Assisted managers during salary review cycles, guiding them on how to use Workday.
• Gathered market benchmarking data for roles in Spain.
• Created Benefits process guides that were adopted by teams in other locations, standardizing task instructions across the team.
• Independently supporting 1,000+ employees in Spain with benefits-related queries

HR Support Specialist - Becton Dickinson - Wrocław

(2017-04 - 2018-01)

• First-line HR support via tickets, email and phone to employees across Spain and English-speaking countries within an international Shared Services Centre.
• Resolved queries and escalated complex cases to Payroll, HRBP and Data Operations teams.
• Supported employees and managers with HR systems Workdsy, payroll, benefits, HR policies and employee lifecycle queries.

Internship in HR - Hotel Hesperia - Lanzarote

(2016-08 - 2017-01)

• Prepared employment contracts and HR documentation for new hires.
• Coordinated internship recruitment, accommodation and onboarding for hired students.
• Managed employee records, HR administration and workplace accident documentation.
• Supported the HR Manager in day-to-day HR operations.

Master's Degree - Psychology - University of Wrocław (2011-10 - 2016-06)