Michelle Christine Rubio

• SAP PaPM Expertise: I have a deep understanding of SAP PaPM, having successfully implemented solutions for one of the largest insurance companies in Europe.

msg global solutions

SAP Associate Consultant

July 2022 - Present (1 year 4 months) Madrid, Community of Madrid, Spain

• Designed and executed a comprehensive cost distribution architecture to accurately allocate expenses across product lines and business units for Portugal's largest insurance company.
• Successfully led end-to-end implementation of the Cost Allocation project, aligning SAP PaPM capabilities with business objectives.
• Collaborated closely with the customer to complete the Minimum Viable Product (MVP) architecture in under a month, securing sign-off.
• Evaluated the impact of IFRS 17 regulations on insurance contracts and financial reporting, working with accounting and compliance teams to ensure compliance.
• Managed daily User Acceptance Testing (UAT) meetings, ensuring effective communication and issue resolution.
• Detected and resolved issues through rigorous testing, ensuring a robust and error-free logic and model.
• Oversaw seamless data integration from multiple sources, including financial databases and others, ensuring data accuracy and consistency.
• Collaborated with technical teams to customize the solution for specific data sources and reporting requirements.
• Developed data models, allocation methodologies, and profitability scenarios tailored to insurance products.
• Engaged with stakeholders, including underwriters and actuaries, to capture detailed business and functional requirements.
• Translated business needs into technical specifications and process workflows.
• Conducted tailored training sessions to empower end-users in navigating and utilizing SAP PaPM effectively.
• Provided ongoing support to address user inquiries and optimize system usage.
• Demonstrated the value of SAP PaPM and IFRS 17 implementations, showcasing improved profitability analysis, accurate cost allocations, regulatory compliance, and financial insights.
• Led training in PaPM and logic development for new team members.
• Participated in the configuration and Implementation of the FPSL solution ensuring that financial transactions are accurately recorded.

Inetum

Sap Financial Accounting Consultant March 2022 - July 2022 (5 months) Madrid, Community of Madrid, Spain

• Proactively managed and analyzed system incidents for the Community of Madrid Treasury Department to identify root causes and prevent service disruptions.
• Collaborated in the resolution of escalated Incidents, Requests, and Queries (IRQs), including the creation of new features.
• Participated in the implementation of the SAP FI solution at the Hospital de Fuenlabrada, enhancing financial operations
• Documented and streamlined resolution processes for repetitive and frequent IRQs, fostering continuous improvement in service delivery.

Ohanasana

Founder / CEO

September 2017 - March 2021 (3 years 7 months) Madrid Area, Spain

• Leveraged data from the Uber Eats platform to forecast weekly sales volumes, exhibiting agility in adapting offers and services, resulting in an exceptional customer satisfaction score of 4.6/5 based on +2,000 reviews (Uber Eats Delivery Platform)
• Meticulously prepared, reviewed, and submitted essential budget plans in alignment with company objectives.
• Analyzed costs and revenues with precision, projecting future trends through thorough sales data analysis.
• Spearheaded complex expense reporting, achieving a notable 15% reduction in costs.
• Organized and maintained weekly and monthly sales and profit reports to provide clear insights into financial performance.
• Negotiated prices with vendors and regularly reviewed purchase history to consolidate suppliers and optimize sourcing through preferred partners.
• Conducted monthly cost breakdown analyses for all products, identifying cost structure deviations and making informed decisions for improvements.
• Conducted comprehensive market research to identify and target health- conscious individuals, fitness enthusiasts, and wellness seekers, resulting in a 30% increase in social media followers within three months, attracting a highly engaged audience.
• Formulated a clear social media strategy that significantly increased brand awareness, drove website and restaurant traffic, and fostered online engagement, achieving a 25% boost in website traffic and a 15% increase in in-store footfall.
• Leveraged Instagram and Facebook in collaboration with Influencers to create compelling content tailored to each platform, expanding the restaurant's online presence and reaching over 10,000 followers.
• Invested in targeted social media advertising, focusing on demographics and interests relevant to the target audience, achieving a substantial 40% increase in online orders through social media ads.

Farm Direct

Budget Analyst and Logistics Operations July 2013 - July 2015 (2 years 1 month) Miami, Florida

• Streamlined communication and planning between the finance and operations departments, optimizing operational efficiency and cost- effectiveness.
• Gathered, processed, and analyzed production data for budget preparation, ensuring accurate financial planning.
• Prepared and analyzed regular and special budget reports, maintaining strict expenditure controls.
• Created production projections for holiday pre-booking, enhancing planning during peak seasons.
• Conducted data analysis to estimate production inputs, providing recommendations for resource allocation and personnel.
• Collaborated with teams in Miami and Ecuador to adjust budgets in response to program changes.
• Orchestrated seamless communication and coordination between the Farm's Coordination & Operations department, customers, cargo agencies, and truck service providers.
• Served as the Single Point of Contact (SPOC), swiftly resolving complex conflict situations, such as delayed flights caused by external factors like weather, to ensure smooth operations.

UADIN Business School

Master's degree, SAP S/4HANA for Financial Accounting Associates (SAP S/4HANA 2020) · (March 2021 - December 2021)

UADIN Business School

Master's degree, Gestión Contable y Habilidades Directivas · (March 2021 - December 2021)

Gastrouni

Máster en Dirección de Restaurantes y F&B Hotelero, Hospitality Administration/Management · (September 2017 - September 2018)

ICEMD

MICEMD: Máster en Customer Experience Management · (2016 - 2017)

ICEMD

Master’s Degree, Digital Communication and Media/Multimedia · (2015 - 2016)

Michigan State University

Bachelor in Economics/ Bachelor in Sociology Michigan State University. Michigan, USA. 2008-2013