Paulina Lenik
Operations and Content Manager with a strong background in hospitality, real estate, and business management
Contratar a esta persona
Envía una oferta de trabajo directamente a este candidato
Sobre mí
Operations and Content Manager with a strong background in hospitality, real estate, and business management. Experienced in leading teams, managing multi-location operations, and building brand identity through content and visual communication. Combines strategic thinking with creativity, strong writing skills, and a deep understanding of customer experience.
Experiencia
Owner / Property & Content Manager - House Proud
(2022-01 - 2026-01)
- Founded and managed a short-term rental and property management business
- Oversaw daily operations, guest experience, and property performance
- Created marketing content (visual + written) for listings and social media
- Built brand presence and communication strategy
- Wrote and published a lifestyle magazine for the Polish community in Spain
- Managed client relationships, negotiations, and service delivery
Regional Sales & Operations Manager - T-Mobile Polska
(2018-01 - 2022-01)
- Managed and supervised 9 retail locations across the region
- Led recruitment, onboarding, and training of sales teams
- Built and optimized team performance and internal processes
- Conducted audits and implemented improvements
- Developed training programs for employees (sales & communication)
Sales Trainer / Communication Specialist - T-Mobile Polska
(2017-01 - 2018-01)
- Designed and delivered training programs for new employees
- Created educational content and internal materials
- Trained teams in communication, negotiation, and customer relations
Interior Designer / Freelance - Projekt PL
(2017-01 - 2018-01)
- Designed interiors and created visual concepts for clients
- Prepared technical drawings and visualizations
- Managed client communication and project execution
Hotel Manager - Hotel Perła
(2012-01 - 2017-01)
- Managed daily hotel operations and front desk services
- Organized staff schedules and coordinated team workflow
- Conducted recruitment and staff training
- Planned and executed events and internal training sessions
- Ensured high standards of customer experience
Educación
Interior Design - Academy of Fine Arts in Kraków
Secondary School - Administration & Economics
