Rene Valladares

To demonstrate my capabilities and contribute my knowledge to the company. To develop my career and grow professionally. To contribute to the performance and development of the company.

Business Development Manager at Praxis Global Research (2014-01 – 2017-12)

Responsible for bringing together oil and natural gas professionals to find solutions in the management and control of natural gas and oil.

Customer Service Agent at Platinum Care Services (2018-01 – 2020-12)

Responsible for giving financial advice, document review and approval of short-term loans.

Dealer Support and Customer Service Agent at Alorica (2020-01 – 2021-12)

In charge of offering mobile services and technical support to authorized dealers (Metro by T-Mobile).

Sales gent at Iterum Connections (2020-01 – 2022-12)

In charge of selling services such as Internet, TV, Phone Line, Devices and Mobile services from companies like: (AT&T, ViaSat, Spectrum, Frontier, Century Link, HughesNet)

QA and Customer Service Agent at SSG Panamá Inc. (2022-01 – 2024-12)

In charge of evaluating the calls from the agents in charge of enrolling and providing information about the medical plans to the beneficiaries (Assurance). Also, assisting customers with picking up online orders, processing returns for online purchases following the store's policies. Informing customers about ongoing sales, special offers. (Create & Barrel and Backcountry)

Customer Service at Foundever (2024-01 – 2025-12)

Assisted employees from various companies in the enrollment process for their medical benefits. Provided clear guidance on plan options, eligibility, and deadlines, ensuring accurate and timely enrollment. Delivered high-quality customer service in a fast-paced, compliance-driven environment.

Sales gent at Alorica (2025-01 – Present)

In charge of selling services such as Internet, TV, Phone Line, Devices and Mobile services from Verizon.

– Halladale High School (1992-01 – 1994-12)

– Broward Community College (1995-01 – 1996-12)