Property Manager at Morguard Investment Limited (2026-07 – Present)
- Serve as the primary point of contact for resolving complex, sensitive operational issues, coordinating timely responses across internal teams, contractors, and government authorities.
- Prepare evidence-based reports, correspondence, and documentation to support legal, financial, and operational decision-making for senior stakeholders.
- Monitor emerging risks across the property portfolio — safety, compliance, and financial — and recommend corrective actions to leadership.
- Manage policy application processes, including preparing and submitting tenders and overseeing projects to ensure alignment with organizational objectives and regulatory standards, from research through implementation and outcome evaluation.
- Lead and coordinate a team of on-site staff, aligning daily operations, training, and performance management with organizational standards.
- Coordinate cross-functional initiatives spanning capital projects, budget planning, and regulatory compliance, ensuring alignment with organizational priorities.
- Track and report on operational and financial performance to support executive-level review and business planning.
Assistant Property Manager at Morguard Investment Limited (2021-08 – 2026-07)
- Monitored and reported on operational and financial outcomes to support executive review and business strategy development.
- Guided and oversaw on-site personnel, aligning daily operations, training, and performance management with organizational standards.
- Managed policy application processes, including tender oversight and project execution, ensuring compliance with regulations.
- Supported capital planning, budget planning, and long-term replacement planning, contributing to quarterly and annual reporting.
- Coordinated responses to service requests and compliance matters, liaising among internal teams, contractors, and external stakeholders.
- Contributed to special projects and operational process improvements aligned with regulatory requirements.
Office Manager/ Property Administrator at Economy Management (2018-09 – 2021-08)
- Prepared documentation and evidence packages to support tenancy hearings and dispute resolutions.
- Monitored compliance with provincial regulations and housing standards across managed properties.
- Coordinated financial reporting, accounts receivable, and reconciliations to ensure accurate evidence in disputes.
- Acted as a liaison between property managers, boards, owners, and tenants to resolve issues through communication and negotiation.
- Provided administrative office management and coordination.
Property Manager /Leasing Agent at Rentex (2015-02 – 2018-09)
- Coordinated property inspections and tenant communications in compliance with tenancy laws.
- Managed accounts payable/receivable, ensuring accurate documentation for potential disputes.
- Prepared reports and case files supporting management in dispute and compliance matters.
Legal Assistant (Research & Analysis) at Blue World Institute of Marine Research & Conservation (2012-05 – 2012-09)
- Conducted legislative and policy research on environmental law and governance, producing published work in the UC Davis Environmental Law & Policy Journal.
- Collaborated with Harvard Law School students and government authorities on legislative analysis and tribunal-like processes, supporting analysis used in decision-making.
