Toussaint Buhendwa

Organized and detail-oriented professional with a strong foundation in administration, human resources, and business management. Proven expertise in enhancing organizational efficiency through meticulous calendar management, scheduling, and data handling, along with effective communication skills that support productive interactions with clients, team members, and stakeholders. Skilled in time management, balancing priorities to meet deadlines, and proficient in Microsoft Office for accurate documentation.

Experienced in financial analysis, budgeting, and cost control, with a solid understanding of HR practices to optimize talent management and office operations. Seeking to drive organizational productivity and operational excellence.

Administrative Assistant Intern at Rwanda G5 Business Group (2019 – 2019)

• Enhanced Client Retention: Strengthened client relationships, resulting in a 30% increase in client satisfaction and long-term loyalty.
• Optimized Employee Data Access: Implemented an efficient employee records system, improving data accessibility and reducing retrieval time.
• Streamlined Operational Efficiency: Oversaw daily operations, achieving a 20% improvement in workflow efficiency through effective task management and follow-up.
• Increased Meeting Productivity: Coordinated and scheduled meetings with proactive follow-ups, leading to a boost in team communication and project alignment.

Human Resources Management – HRM in Human Resources Management – University of Lay Adventists of Kigali, Rwanda (UNILAK) (2020-09 – 2025)

English Certificate in English – YMCA, Kampala, Uganda (2016-09 – 2017-06)

High School Diploma in Literature – Latin & Philosophy in Literature, Latin & Philosophy – Petit Séminaire de Mugeri (2009-09 – 2016-09)