HR Generalist / HR Business Partner at Nova Post Europe (2025-10 – Present)
- Designed and implemented a robust Underperformance management (PIP) framework from scratch, establishing standardized probation evaluations and 1:1 feedback cycles.
- Conducted a comprehensive HR audit across EU branches, identifying and mitigating severe previously ignored legal and administrative risks. Standardized mandatory HR documentation to ensure strict compliance with local labor laws.
- Act as the sole HR partner for a rapidly scaling startup environment across 3 European jurisdictions (Czechia, Slovakia, France), independently overseeing the complete employee lifecycle for ~50 employees.
- Spearheaded the automation of core HR approval workflows, eliminating manual bottlenecks and saving 250+ operational hours annually. Successfully scaled this automated framework for adoption by cross-functional departments.
- Led end-to-end data analytics and vendor negotiations to select and integrate a single, unified European payroll provider, partnering closely with Finance and Legal teams.
- Independently resolved complex, multi-jurisdictional employee relations cases across Czechia, Slovakia, and France, auditing labor risks and standardizing legal documentation for full compliance.
Senior HR Business Partner UK (approx. 5K employees in scope) at Shell plc (2024-09 – 2025-06)
- Led organizational business changes from initiation to stabilization of the new structure within three months.
- Automated core reorganization workflows across UK operations (~5,000 employees in scope), cutting manual processing workload from 10–15 FTEs to 1 FTE (8x execution speedup) and driving significant operational cost savings.
- Led change communication to boost transparency and engagement.
- Spearheaded HR process improvements driving operational efficiency.
- Managed global secondments ensuring smooth relocations.
- Authored and piloted conflict mediation scripts that significantly reduced formal grievances, fostering informal resolution across international teams.
- Successfully resolved highly sensitive underperformance and disciplinary cases through strategic manager coaching, mitigating legal risks and completely avoiding court involvement.
- Ensured compliance to mitigate legal and operational risks.
- Built HR team capabilities through coaching and mentoring.
HR Generalist UK (approx. 5K employees in scope) at Shell plc (2022-09 – 2024-09)
- Advised managers on complex HR matters, ensuring effective guidance and resolution.
- Utilized SAP, Workday, and Power BI to analyze HR data, proactively addressing employee and manager requests.
- Delivered comprehensive HR support on pay, redundancies, settlements, benefits, performance, grievances, and secondments.
- Collaborated with HR specialists from different countries to resolve complex cases and ensure compliance.
- Coached managers and HR colleagues, fostering knowledge sharing and best practices.
- Contributed to global secondment playbook development, streamlining processes and documentation.
- Supported secondment queries and facilitated 10 agreements, relocating 15 employees.
- Acted as project ambassador, coaching colleagues in informal conflict resolution.
HR Business Partner UA (approx. 150 employees in scope) at Shell Retail Ukraine (2016-04 – 2022-08)
- Prepared analytical reports and workforce data to support management decisions.
- Ensured full compliance with labor laws and internal HR policies.
- Led end-to-end recruitment and participated as a co-assessor in competency-based interviews.
- Provided HR advisory support to Retail Management on employee-related matters.
- Managed a $4M annual remuneration and benefits budget.
- Represented Ukraine as the Country Focal Point for the Individual Performance Review process with global experts.
- Optimized leave balance monitoring to improve workforce planning.
- Administered life and medical insurance contracts for office employees.
- Served as the Country Focal Point for HR systems, ensuring data accuracy and process consistency.
- Coordinated expatriate support, managing relocation and assignments.
Early Career / HR Operations Support (Shell Retail Ukraine) at Shell Retail Ukraine (2010-08 – 2016-03)
Progressed through roles including HR Analyst, HR Assistant, and Secretary, building a strong foundation in HR administration, personnel databases, insurance program management, and reporting for populations up to 1,600 employees.
