Damien Wattebled
Head of Customer Service
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À propos
I can justify more than 20 years of experience in various organizations and business areas such as dynamic start-up which took on industrial challenges into renewable energy, up to well established automotive manufacturers and suppliers.
During the past ten years, I have been in charge of setting-up an international service organization to support my company’s growth and provide the best service to meet our client expectations.
My experiences taught me to build a corporate environment to get the best of us in order to achieve a common goal.
Expérience
LEOSPHERE-VAISALA Company (Wind Turbine, Airport and Meteorology Instrumentation).
2020: Head of Project & Customer Service department @ VAISALA France
Field Service, Service Workshop and Project Management (7 Technicians, 7 Engineers, 2 Project Manager,):
- Mid and long term service strategy (STM)
- Drive a budget through P&L
- Spread our service footprint worldwide (Partners and distributor)
- Distribution service agreement and representative training
- Design and implement added-value service (Monitoring, Daas)
- Team and Planning Management
- Continuous improvment (8D / PDCA)
Formation
Master’s Degree – Quality Management ENSAM: (Ecole Nationale Supérieure Arts et Métiers).
