Faiyaz Vora
IT Help Desk Support
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À propos
- I am interested to work in a dynamic team with fast paced environment and always motivated, passionate for delivering outstanding customer service to the customers on email, face to face and phone calls. My motivation is to learn and gain more experience with lots of learning opportunities and development with in the IT Help Desk Support career. I am always fascinated by technology and helping customers related to issues, queries and request. I can bring a unique quality with in the organization by having breadth of my experience using Windows 10 systems and Microsoft Office applications.
My supporting statement is enclosed for your consideration and would like to call your attention to the areas of abilities and achievement in my strong customer service backgrounds that are most relevant.
Talented in building strong customer relations and loyalty, while maintaining a high level of confidentiality
Effectively multitasking and communicating positively on email, face to face and phone calls
Therefore, I would welcome the chance of an interview, where we would be able to discuss in greater detail the value and strength I can bring to your workforce.
Sincerely,
Faiyaz Vora
Expérience
Support Analyst
Green Destinations
08/2021 - 03/2022
,Responsibilities:
Leiden,Netherlands
Creating and Setting up user accounts and mailboxes on
Server 2016
Installing and Troubleshooting operating systems such as
Windows 7, 8 and Mac OSX
- Manage request in incident ticketing platform through Jira
Resolving the server error issues on Hostnet server for GTG website.
Formation
MasterOfScience&Technology-
Information Systems
ESIGELEC- Rouen, France
02/2020 - 03/2022,
Bachelor Of Technology- ComputerScience
Engineering
Parul University- Vadodara, India
08/2016 - 12/2019,
