Jennifer Mazon

Experienced real estate and mortgage professional seeking to expand my career into property management. My background includes extensive experience in customer service, sales, operations, transaction coordination, and client relationship management, providing me with the skills necessary to support residents, coordinate property operations, maintain accurate records, and contribute to a positive community experience. Skilled in resident and client relations, lease administration, administrative support, documentation management, conflict resolution, and problem-solving.

Proven ability to manage multiple priorities, communicate effectively, maintain compliance, and deliver exceptional service in fast-paced environments. Bilingual in English and Spanish with strong organizational, interpersonal, and relationship-building skills. Committed to providing outstanding resident experiences while supporting efficient property operations and team success.

Mortgage Loan Originator at Home 1st Lending (2026-02 – Present)

• Manage client files and documentation from application through closing.
• Coordinate with clients, processors, underwriters, and third parties.
• Maintain accurate records and resolve issues while meeting deadlines.

Mortgage Loan Originator at My Florida Mortgage Solutions (2024-11 – 2026-01)

• Assisted clients with mortgage pre-approvals and financing options.
• Reviewed financial documentation and maintained detailed records.
• Provided responsive customer service and problem resolution.

Real Estate Professional at My Florida Real Estate Group (2021-10 – 2024-10)

• Assisted buyers and sellers throughout the transaction process.
• Coordinated appointments, documentation, and client communication.
• Built strong client relationships through exceptional service.

Sales Agent at SelectQuote Insurance (2021-09 – 2021-12)

• Conducted client consultations and maintained accurate records.
• Provided personalized customer service and support.

Loan Administrator at Exploria Resorts (2020-06 – 2021-09)

• Managed account records, loan documentation, and compliance requirements.
• Maintained data accuracy and supported operational activities.

Sales & Marketing Manager at Exploria Resorts (2006-02 – 2020-05)

• Led customer-focused teams in a high-volume hospitality environment.
• Managed daily operations, scheduling, training, and administrative functions.
• Resolved customer concerns while maintaining high satisfaction levels.
• Maintained reports, records, and compliance documentation.
• Built long-term customer relationships through exceptional service.

Real Estate Coursework – CARE Cameron Academy of Real Estate

High School Diploma – Watertown High School