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Experienced in assisting customers, managing stock, and maintaining store presentation. Quick to learn, reliable, and always focused on delivering top-notch customer service. Recognized for reliability and maintaining excellent customer satisfaction across multiple retail environments.

Resourceful professional with knack for organisation and efficiency. Skilled in managing inventory, maintaining order, and supporting team operations. Reliable and quick to adapt, always ready to ensure smooth and seamless stockroom management.

FLOOR ASSISTANT - ZARA - Lakeside,Thurrock

(2024-12 - 2025-01)

• Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
• Delivered outstanding customer service by efficiently handling requests and advising on product details.
• Prepared and dispatched customer orders, ensuring timely and accurate fulfilment of online purchases.
• Recognized by store management for exceptional customer service and reliability.

RETAIL ASSISTANT - MAX SPIELMANN - Grays,Thurrock

(2019-10 - 2020-05)

• Delivered more than 100 client photo gifts and retouched portraits to professional standards.
• Met daily deadlines and captured passport pictures, ensuring compliance with passport guidelines.
• Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.

RETAIL ASSISTANT - SNAPPY SNAPS - Romford, Essex, UK

(2018-06 - 2018-10)

• Assisted over 30 daily customers in photo services, and produced personalised photo gifts for client orders.
• Met daily deadlines and ensured compliance with passport photo guidelines.
• Handled customer enquiries, providing prompt responses to questions about products and services.

BARISTA - EZO BISTRO - Barking,London, UK

(2018-02 - 2018-06)

• Delivered exceptional customer service, responding to enquiries and offering recommendations on beverage selections.
• Managed point-of-sale systems, processing transactions accurately and efficiently.

GCSEs - English and Maths - Eastbury Community School (2009)

OCR Level 2 National First Award - ICT - Eastbury Community School (2009-07)

Bachelor of Arts (Hons) - Photography - University for the Creative Arts (2017-06)

Edexcel - Adult English Literacy - Eastbury Community School (2012-06)

UAL Level 3 Diploma - Art and Design- Foundation Studies - University for the Creative Arts, Canterbury, Kent (2013-05)