Aarav

Improvement and potential change is important in order to gain competitive advantage in the ever growing field of management. I have completed the academic Modules of MCM (Master's in computer management); I have completed the project on Hotel Operating Management system, used to Fronted VB & Backed in access. In order to tackle opportunities and situations in the organizational scenario, I took computer management specialisation.

Throughout my MCM Course, I have systematically studied all levels of management system & I am ready to transmit the knowledge and skills I acquired from the course and over 9 years of experience in the retail industry.

Customer trading manager - Sainsbury's Supermarket

(2018-01)

• Managing and leading team of 32 colleagues
• Managing store
• Assisting store manager
• Managing weekly rota for colleagues
• Making sure the store is maintained and kept in a good standard at all time
• Making sure the colleague and customers safety is maintained at all time
• Managing cash office and banking duties
• Managing store waste and shrink
• Managing weekly and monthly labour hours
• Making sure the store hits the sales target and provide the best customer service
• Dealing with customer grievance
• Making sure the store is maintaining its safe and legal compliance as per the company standards

Store Supervisor - Sainsbury's Supermarket

(2016-01 - 2018-06)

• Managing store in absence of managers
• Assisting Deputy manager and store manager in daily store activities
• Till operations
• Helping customer if they have any customer service issues
• Customer service
• Cash office duties
• Price ticket change management
• Stock replenishment duties

CSA - Sainsbury's Supermarket

(2009-06 - 2016-12)

• Price controller (Ticket Changes Promotional activities etc)
• Managing checkout operations
• Maintaining stock in the warehouse and looking at the shelf replenishment
• Promotional work in the store
• Customer service
• Cash office duties

Customer Service Assistant - Poundland

(2009-01 - 2012-12)

Part Time

• Managing checkout operations
• Maintaining stock in the warehouse and also looking at the shelf replenishment
• Promotional work in the store
• Cash office duties
• Jewellery and beauty section replenishment

Customer Service Assistant - Mc Donald's

(2009-06 - 2010-06)

• Cashier
• Customer service
• Serving food (Ensuring health and safety law)
• General restaurant duties

System analyst - Ramayana Hotels - India

(2007-10 - 2008-08)

Data management and software developing Assistance

• Program development
• Coding error
• Uploading the data on the system
• Assisting in problems while developing the programs

Diploma in Montessori Certificate - Apex Montessori School (2007-01 - 2008-12)

MCM - Computer Management - University of Amravati (2005-01 - 2007-12)

Bachelor's Degree - Commerce - Amravati (2003-01 - 2005-12)