Customer trading manager
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The Customer and Trading Manager role is the operational heart of the Sainsbury's store, demanding strong commercial acumen combined with inspiring people leadership. The CTM is responsible for the overall daily execution of the trading plan, ensuring optimal product availability and adherence to safety and compliance standards. Crucially, they must lead by example, coaching and motivating large, diverse teams to deliver exceptional, customer-first service that drives sales and loyalty, ultimately taking full accountability for the store's performance during their shift.
