Abbie Erodotou

Managing high-volume bar and dining floor operations, efficiently serving a full range of beverages and delivering meals to ensure prompt customer service. Expertly handled cash and card transactions via EPOS systems, maintained excellent standards of hygiene, and enforced strict licensing regulations (Challenge 25). Proactively managed guest inquiries and concerns, contributing to a consistently positive dining and bar experience.

Front of house Bar staff - Greene king

(2024-05)

• Managing high-volume bar and dining floor operations, efficiently serving a full range of beverages and delivering meals to ensure prompt customer service.
• Expertly handled cash and card transactions via EPOS systems, maintained excellent standards of hygiene, and enforced strict licensing regulations (Challenge 25).
• Proactively managed guest inquiries and concerns, contributing to a consistently positive dining and bar experience.
• Collaborated with kitchen and service staff during peak hours, executing thorough opening and closing procedures

Nursery assistant - Cheeky chums nursery - Uxbridge

(2023-08 - 2024-03)

• Managed the daily care routines (hygiene, mealtimes, rest) for groups of young children (e.g., 18 months to 4 years), ensuring strict adherence to safeguarding and health standards.
• Designed and facilitated structured, play-based activities to support early learning goals, focusing on cognitive, emotional, and physical development.
• Provided consistent emotional support and implemented positive behaviour management techniques to foster a nurturing and inclusive environment.
• Maintained professional, daily communication with parents, relaying detailed observations on progress

Special needs teaching assistant/ 1:1 - Hedgewood Special School - Hayes

(2019-09 - 2022-10)

• Provided 1:1 academic and emotional support to students with diverse and complex needs, including ASD, ADHD, Down Syndrome, ODD, and Cerebral Palsy.
• Designed and implemented individualized learning activities and sensory-based interventions, directly aligning support with EHCP/IEP targets and promoting student independence.
• Effectively liaised with multidisciplinary teams including Speech Therapists, Occupational Therapists (OTs), and parental guardians to ensure a cohesive and consistent support structure.
• Possesses specialized expertise through completed training in PECs, Attention Autism, Sensory Play, Intensive Interaction, and Advanced Safeguarding procedures.

Nursery assistant - Annie's Nest - Twickenham

(2018-12 - 2019-08)

• Delivered engaging, age-appropriate activities (6 months-4 years) to support children's physical and social development.
• Provided essential personal care (feeding, nappy changing) while strictly maintaining health and safety protocols.
• Ensured a clean, stimulating, and secure indoor/outdoor environment, managing resources and equipment availability.
• Documented and shared daily observations and progress reports with parents and lead educators.

Barista - Syon Coffee House - Isleworth

(2018-07 - 2018-11)

• Expertly prepared and served a high volume of espresso-based and specialty beverages while maintaining strict quality standards.
• Delivered exceptional customer service, efficiently processing orders and payments (POS) for up to 80 customers per hour during peak times.
• Maintained a pristine and organized work area, consistently adhering to all health and safety regulations.
• Increased sales by proactively engaging with guests

GP receptionist/administrator - Chestnut practice - Hounslow

(2017-06 - 2018-01)

• Efficiently managed the reception desk, scheduling appointments daily using SystmOne and triaging all patient enquiries (in-person and phone) with discretion and empathy.
• Confidential Data Administration: Maintained accuracy in Electronic Medical Records (EMR), ensuring strict adherence to GDPR and confidentiality standards when processing clinical correspondence and referrals.
• Operational Efficiency: Coordinated with clinical staff and external agencies to manage the repeat prescription process and patient referrals, ensuring smooth workflow and minimal clinical interruption.

Nursery Assistant - Buttercups Nursery - Brentford

(2017-06 - 2018-01)

• Activity Support: Setting up and leading educational play (e.g., stories, crafts, games).
• Safety & Environment: Supervising children and maintaining a clean, safe, and stimulating space.
• Observation: Monitoring and recording children's development and behaviour.
• Communication: Sharing updates with parents/carers and other staff members.

sales assistant - B&M - Hounslow

(2016-07 - 2017-01)

• Provided friendly customer service by greeting shoppers, directing them to products, and ensuring efficient, accurate service while operating the tills.
• Maintained store presentation by rapidly replenishing stock on shelves, ensuring items were correctly priced and forward, and keeping aisles tidy and safe for customers.
• Worked collaboratively with the store team to unload deliveries, organise stock in the backroom, and assist with general cleaning duties to support smooth daily operations.

Family Caregiver

Provided comprehensive end-of-life care for a relative with terminal cancer, managing personal hygiene, medication prompting, and emotional well-being with dignity.

GCSES - 7 subjects - Brentford school for girls (2011-09 - 2016-06)