Abdi Abdirahman

I am a well-presented and professional individual with strong customer service and interpersonal skills. I possess the ability to communicate effectively at all levels and bring drive, determination, and attention to detail to every role. Highly organized, efficient, and results-driven, I excel in high-pressure environments and consistently meet targets.

I'm passionate about delivering excellent customer experiences and am now seeking an opportunity in a progressive organization where I can utilize and further develop my skills.

Concierge - Abbat Property Rec - Holborn, London

(2022-07)

• Welcoming visitors with professionalism and a friendly approach
• Assisting guests and clients with directions, queries, and concerns
• Managing phone calls, emails, and inquiries efficiently
• Monitoring site access and issuing visitor passes
• Ensuring security compliance and handling minor issues before escalation

Security Officer - Cherrytree Farm - Halstead, CO9 3LZ

(2021-01)

• Providing visible and customer-focused security at a busy warehouse
• Conducting regular site patrols and gatehouse duties
• Supporting loss prevention and asset protection
• Monitoring staff and visitor safety
• Writing accurate incident reports and statements
• Deterring criminal or anti-social behaviour

Certificate - Heating and Ventilation - South Thames College (2011 - 2012)

Level 1 - Plumbing – City & Guilds - Lambeth College (2014 - 2015)

GCSEs - English and Maths - Kingsdale Foundation School (2005 - 2009)

Level 1 - Numeracy - Kingsdale Foundation School (2005 - 2009)

BTEC First Diploma - Travel and Tourism - Kingsdale Foundation School (2005 - 2009)