Abdul Wahab

I am enthusiastic, effective and passionate to working well in teams; I have shown this in class whilst working with new people and getting along with activities and tasks. I am very passionate towards learning more about the role. I am a hands-on learner and enjoy caring for individuals including, parents and siblings.

I have completed assignments such as legislations, Safeguarding and Human growth and Development, this has enabled be to understand how important it is to care and keep individuals safe from harm and abuse. I am punctual and very organised with my time management; I can listen and communicate well as I have had good feedback from my tutor regarding good communication skills. I like to meet new people and to learn everything that the job offers me no matter how long it takes I am very dedicated to be the best I can possibly be.

Friendly, approachable Steward with experience working in various environments. Follows direction to help facilitate events. Dedicated team player with strong customer service skills and logistical planning.

Confident communicator and problem-solver. Hardworking individual with adaptable skills for good customer care. Completes tasks quickly and as instructed for safe, reliable results. Physically fit to meet busy, energetic shift demands.

Proactive and outgoing individual with keen desire to gain work experience and learn from customer service team. Offers excellent organisational and time management skills to complete tasks within deadlines. Quick learner, confident at working in fast-paced environments.

Manchester city casual match day steward - Manchester city - Manchester, England

(2022-11)

• Assessed sites before events to identify potential risks or challenges.
• Conducted comprehensive bag searches and ID checks.
• Reported incidents to security team for resolution.
• De-escalated and resolved conflicts with firm and professional style.
• Delivered smooth events with proactive crowd and traffic control.
• Welcomed attendees and promptly resolved queries.
• Checked visitor bags for disallowed and dangerous items.
• Responded to safety incidents and possible criminal offenses to contain and support.
• Enforced ground regulations and handled disorderly conduct concerns with utmost speed and attention.
• Completed timely and thorough stocktaking and requisitioned new supplies.
• Controlled access to property at set points and managed queues.
• Communicated with and effectively supported guests of all backgrounds.
• Participated in training sessions for enhanced professional development.
• Observed punctuality diligently, contributing positively to the team's efficiency.

Team Member - Wellington road Stockport - Manchester, England

(2020-10 - 2022-01)

• Contributed to team success by completing jobs quickly and accurately
• Warmly greeted customers and proactively reduced wait times
• Prepared and packaged orders with precise presentation skills
• Placed previously cooked food into ovens to reheat for customer orders
• Cleaned food preparation areas, cooking surfaces, and utensils throughout shifts
• Greeted incoming customers, offered menu information, and documented orders
• Prepared ingredients before busy period based on expected customer levels
• Followed recipes to prepare different pizzas with correct topping amounts and arrangements.
• Executed daily prep work, facilitated smooth kitchen operations during peak hours.
• Assurred food safety regulations compliance, enhanced restaurant reputation.
• Monitored food temperatures for health and safety compliance.
• Prepared delicious meals for customer satisfaction.
• Fostered a positive work environment with effective communication and team cooperation.

Co op live casual steward - Co op live/ Eastland arena limited - Manchester, England

(2024-04 - 2025-05)

• Reported incidents to security team for resolution.
• Assessed sites before events to identify potential risks or challenges.
• Controlled access to property at set points and managed queues.
• De-escalated and resolved conflicts with firm and professional style.
• Welcomed attendees and promptly resolved queries.

Passenger service agent - Jet 2 - Manchester, United Kingdom

(2025-06 - 2025-11)

• Assisted passengers with check-in procedures and provided information on flight schedules and gate locations.
• Coordinated baggage handling processes to ensure timely delivery and resolution of passenger inquiries.
• Facilitated boarding procedures by verifying passenger documentation and assisting those with special needs.
• Communicated flight delays or cancellations with passengers, maintaining transparency and trust.
• Assisted elderly passengers and those with special needs, showcasing empathy and care.
• Assisted passengers at boarding gates, enabling prompt service and on-time flight departures.
• Ensured timely departure of flights by managing pre-boarding activities efficiently.
• Provided warm and friendly welcome to customers upon arrival at airport.
• Spoke clearly to communicate easily with non-native speakers.

Level 3 health and social care extended certificate - Health and social care - Stockport college (2022-09 - 2023-07)

BSc (hons) - Business and tourism - GBS, Universal Square, Devonshire Street North, Manchester, M12 6JH (2026-01 - 2029)