Driver - Domino's Pizza - Clydebank
(2024-05 - 2026-03)
- Delivered customer orders efficiently and safely while meeting strict time targets
- Provided excellent customer service, acting as a key point of contact and representing the brand positively
- Handled cash and card payments accurately, ensuring correct transactions at delivery
- Checked and organized orders to ensure accuracy and completeness before dispatch
- Assisted in-store with food preparation, order packing, and maintaining cleanliness standards
- Managed multiple deliveries by planning efficient routes and prioritizing orders
- Maintained vehicle cleanliness and adhered to all road safety and traffic regulations
- Supported team operations by helping with phone orders and general store duties during busy periods
Postman - Royal Mail - Clydebank
(2023-09 - 2024-05)
- Sorted mail for delivery routes, by hand and using machinery
- Loaded and unloaded delivery vans
- Delivered mail on foot for up to six hours per day
- Used hand-held computer devices to obtain customer signatures
- Collected mail from post boxes, post offices, and businesses
- Dealt with wrongly addressed or returned mail
Care Assistant - Addilyn Care - Dagenham
(2022-06 - 2023-08)
- Assisted with personal hygiene, toileting, incontinence care, and use of commodes or catheter bags
- Supported clients with eating and drinking, ensuring meals were healthy, well-presented, and suited to dietary needs
- Assisted with shopping, completing finance forms and keeping receipts
- Helped with mobility, including use of hoists, walking support, and dressing
Customer Service Advisor - B&Q - Glasgow
(2022-02 - 2022-06)
- Provided customer service via telephone and email
- Ensured all communication was handled professionally and promptly
- Recorded customer feedback in company databases
- Maintained strong product knowledge to address customer queries accurately
- Delivered excellent service and met key performance targets
- Adhered to quality and consistency standards
Housekeeping (Linen & Public Areas) - Z Hotel - Glasgow
(2021-08 - 2022-02)
- Ensured all linen was clean and stored correctly
- Kept public areas tidy and hygienic
- Stripped rooms and replaced linen
- Maintained cleanliness in public toilets
- Assisted room attendants with cleaning tasks when required
- Provided feedback and suggestions to improve service
Sales Assistant - Costcutter Local Supermarket - Clydebank
(2020-11 - 2021-05)
- Delivered customer service and resolved queries
- Managed data entry, database updates, and filing
- Assisted with training new staff
- Liaised with team members to meet daily targets
