Abdullahi

Passionate and dedicated individual with valuable lived experience in mental health. I bring a first-hand understanding of the challenges faced by individuals navigating similar circumstances. With a commitment to making a difference, I aim to use my experiences to influence positive change and support others.

I am skilled in active listening, empathy, and advocacy, and I excel in connecting with diverse groups showing understanding and promoting inclusion. I am seeking an "Expert by Experience" role where I can leverage my personal insights to contribute meaningfully to programs, services, or initiatives aimed at improving lives.

Porter - Kings college Hospital - London

(2025-09-17)

Maintaining a clean and safe hospital environment by efficiently collecting, segregating and disposing of clinical and domestic waste in line with regulations.

• Collect and transport clinical, domestic and recycling waste in accordance with hospital and regulatory waste streams.
• Operate waste-handling equipment (e.g., bin tippers, electric tugs, waste compactors) safely and report any faults or maintenance needs.
• Segregate waste correctly (sharps containers, contaminated soiled linen, recyclable materials, general refuse) and complete required documentation for each waste type.

Admin - Smart-Sec - London

(2021-08-20 - 2022-11-23)

• Screened calls, delivered accurate messages promptly and professionally.
• First point of contact, welcoming guests, and notifying staff of their arrival.
• Managed building access for staff, issuing fobs, keys, and maintaining internal records.

NHS Contact Tracer - Sitel - London

(2020-05-04 - 2021-07-22)

• Receive and effectively manage a range of enquiry calls from members of the public, working as one team with peers to ensure all cases were answered and responded in line with customer service standards.
• Interacting with individuals from diverse backgrounds, conveying information and building rapport.
• Identify high-risk concern and cases and ensure that these prioritised and progressed for action.
• Thrived in a constantly changing environment, successfully adapting to changing priories.
• Handling confidential information with discretion.
• Experience of effectively managing a high volume, varied case-load.
• Prioritise and escalate where necessary.

BSc(Hons) - Electrical and Electronic Engineering - University Of Derby (2020-06-07)

Electrical and Electronic Engineering - The London College (2019-06-04)

GCSE - London Academy (2015-06-03)