Abdullahi Ali

I am a hardworking, focused and diligent Computer Science student currently eager to secure a work placement that will enable me to develop my skill and kick-start my career. I have been involved within the field of IT and sales for many years and have a natural ability to work well under pressure and dive into learning new things. With transferable skills, a strong work ethic and a desire to succeed, I believe I'd be an asset to any firm.

Retail Supervisor - Toolstation

(2024-05 - 2026-05)

Supporting the Store Manager in hitting targets, managing daily running of the store, ensuring compliance with procedures, and maintaining high standards.

• Overseeing deliveries, checking stock, picking items, and ensuring warehouse standards are met.
• Championing customer satisfaction, resolving escalated complaints quickly, and ensuring staff development and training.
• Maintaining health and safety, security, and stock integrity within the store.

Sales Assistant - Uniqlo

(2023-11 - 2024-01)

Engaging closely with customers to assist with product selection and inquiries, welcome them in the fitting room, operate the cash register and RFID, all with a view to offer exceptional customer service.

• Maintaining a clean and organized sales floor, deal with product deliveries and shipments, ensuring merchandise is properly displayed and stocked.
• Staying up to date with product knowledge to effectively communicate with customers.

Retail Associate - Amazon Fresh

(2021-11 - 2023-05)

Point of contact for customers on the shop floor, delivering excellent customer service and whilst answering customer enquiries.

• Aid in inventory management in store, including managing deliveries, stocking and replenishing products by using inventory management systems.
• Identify and communicate barriers to complete assigned tasks.
• Frequently exploring creative ways to improve processes for a better customer experience.

Volunteer Technical Coding Assistant - N1C Centre

(2020-09 - 2021-09)

Aiding and assisting technical professionals to deliver lessons in understand the foundations of Cloud services and Python.

Customer Assistant - Marks and Spencer

(2019-09 - 2020-01)

Providing outstanding service as the face of the brand in store.

• Ensuring customer satisfaction and shelves are stocked and tills are manned.
• Managing time effectively to complete tasks productively.
• Resolving a technical issue or problem in the fastest, most cost effective way.

Summer Internship - BlackRock

(2019-07 - 2019-08)

• Aladdin Product Group (APG) - Technology in Investment Management sector.
• Completed two projects Including to move a robot within a track using Python.
• Website creation.

BSc (Honours) - Computing & IT - The Open University (2020 - 2021)

GlobalNetIct (2018 - 2018)

GCSE - Paddington Academy (2016 - 2016)