Abia Zai

A professional, organised and hardworking individual with experience in working in fast paced environments where accuracy, organisation and teamwork are essential. Through my roles in telephone interviewing and education support, I have developed excellent attention to detail, the ability to meet targets under pressure, and the flexibility to adapt quickly to changing tasks. I am physically fit, dependable and able to work efficiently both independently and as part of a team.

I am now seeking a retail position where I can contribute to a busy environment and maintain high standards of productivity and accuracy.

Telephone Interview - IFF RESEARCH

(2024-11)

• Worked in a target driven environment while maintaining a high level of accuracy.
• Recorded information carefully, following strict procedures and maintaining confidentiality.
• Managed a high workload efficiently while consistently meeting performance targets.
• Demonstrated reliability, organisation and attention to detail throughout daily tasks.
• Worked collaboratively with colleagues to achieve team objectives.
• Adapted quickly to changing projects, systems and priorities.
• Consistently met targets under pressure, showing focus, resilience, and the ability to stay organized and efficient.

Teaching assistant - TEACHING PERSONNEL

(2025-12)

• Support pupils across Early Years to Year 6 in mainstream and private school settings.
• Supported teachers with the smooth running of busy classrooms across a variety of schools.
• Adapted quickly to different working environments, routines and teams.
• Managed multiple tasks throughout the day while remaining organised and efficient.
• Demonstrated reliability, punctuality and flexibility by accepting assignments at short notice.
• Maintained a safe and organised environment while following school procedures.

Career break

(2024-07 - 2024-11)

Completed education and looked for employment

BTEC Diploma in Applied Science - Applied Science - Featherstone Sixth Form (2022-09 - 2024-07)

A-Level - Psychology - Featherstone Sixth Form (2022-09 - 2024-07)

GCSE - General Education - Featherstone High School (2017-09 - 2022-07)