Abigail Matthews

Compassionate and dedicated healthcare professional with over 10 years of experience providing high-quality care and support within residential and community settings. Skilled in building trust with patients, maintaining accurate records, adhering to confidentiality requirements, and working effectively alongside healthcare professionals. Demonstrates excellent attention to detail, communication skills, and a calm, reassuring approach when supporting individuals with diverse needs.

Seeking to apply transferable healthcare experience and patient-focused care skills in a Phlebotomist role.

Care Assistant (Night Shift) - The Romans Care Home - Southwick

(2014-01)

• Provide person-centred care and support to residents, ensuring their comfort, dignity, and wellbeing.
• Monitor residents' health and wellbeing, reporting concerns promptly to senior staff and healthcare professionals.
• Maintain accurate records and documentation in accordance with care standards and GDPR requirements.
• Support residents with personal care and daily living activities while promoting independence.
• Communicate effectively with residents, families, nurses, GPs, and other healthcare professionals.
• Demonstrate attention to detail when observing and reporting changes in residents' condition.
• Work efficiently in a fast-paced environment, prioritising tasks and responding calmly to emergencies.

Personal Assistant – Complex Needs - Private Client

• Support a client with complex needs, ensuring their health, safety, and wellbeing.
• Coordinate appointments and liaise with healthcare professionals and support services.
• Maintain detailed care records and monitor medication schedules.
• Assist with daily living activities while promoting independence and dignity.
• Build positive relationships through compassionate communication and professional support.
• Adapt quickly to changing care requirements while maintaining a calm and reassuring presence.
• Complex health care including, suctioning, epilepsy support including administrating a buckle when required. Medication, PEG feeding and oxygen.

Sales Assistant - Next - Shoreham-by-Sea

(2014-01 - 2014-06)

• Delivered excellent customer service in a busy retail environment.
• Managed transactions accurately and handled customer queries professionally.
• Demonstrated strong communication skills and attention to detail.
• Worked effectively as part of a team to achieve service standards.

GCSEs - Maths and English